FSW Shoes
    (11 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Fashion Retail & Department Stores
    FSW Shoe Warehouse opened in September 2002 in Queanbeyan, NSW. The founding directors, Michael, Gerard and Stephen Frawley had all worked in the footwear industry from a young age.From a long family history and third generation 'shoeys', they were ready to challenge their knowledge, strengths and beliefs that they could develop a concept that was suited to the modern day retail and the consumer. It soon became apparent that the FSW concept was a hit and with that confidence under their belts they continued to open stores.In 2016, FSW is operating in ACT, Regional NSW and Sydney and have a total thirteen brick and mortar stores and online presence providing Australian and New Zealand customers with their product and services and provides employment for 121 people.Source: This is an extract from the company's own website.

    Reviews overview

    3.311 ratings in total
    5
    3
    4
    3
    3
    1
    2
    2
    1
    2
    73%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends

    What’s it like working at FSW Shoes?

    AI summary of recent reviews

    Employees at FSW Shoes appreciated the friendly and supportive colleagues they worked with, as well as the staff discount on shoes. Some felt that management was great at recognising potential and providing growth opportunities. However, there were concerns raised about higher management not caring enough about employees and having communication issues. The work environment presented some challenges, such as lack of breaks, hot temperatures, and slow periods with little work. Additionally, one reviewer mentioned the training process being quite slow.

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    Recent reviews

    1.0
    Retail Sales Assistant
    Jan 2024
    Canberra ACT 2600
    Would not reccomend.
    The good thingsThe discount and fellow workers was the only good part of working here. I did like working with friends but the negatives strongly outweigh the positives.
    The challengesThe higher up staff did not care about any workers nor were they friendly in any way, the gossip for a professional workplace was terrible. The hours terrible, I worked long shifts and short shifts that required breaks were not given. The pay was also horrible. I would not recommend to work here.
    5.0
    Retail Sales Assistant
    Nov 2020
    3 to 4 years in the role, current employee
    A wonderful first job with the nicest company
    The good thingsFriendly staff, clean working conditions, organised
    The challengesCustomer complaints (rare)
    3.0
    Sales Role
    Mar 2020
    Ok if you need a job
    The good thingsThe people you work with directly.
    The challengesHigher management, communication issues.
    Ratings for FSW Shoes are shared as-is from employees in line with our community guidelines
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