Employees consistently praise the supportive management and coordinators at Good Company Disability Services, noting they are always available to provide guidance and assistance. The work with NDIS participants is described as incredibly rewarding and fulfilling, giving many staff a strong sense of purpose. Communication standards are excellent throughout the organisation, and the company offers flexible work arrangements that accommodate personal needs whilst maintaining good work-life balance. The collaborative team environment ensures staff feel valued and respected, and employees appreciate the opportunity to build ongoing relationships with clients who share similar interests. Additionally, pay and benefits are competitive with award rates.
However, there are some considerations to be aware of. It can take time to build up sufficient hours for a stable income when starting out, and new support workers may find the role initially overwhelming as they learn to adapt to different situations, though management provides strong support during this learning period. The nature of support work requires considerable energy and can be mentally demanding, with some sessions more challenging than others. One-on-one client work can feel isolating at times, and working with clients who have varying disabilities and needs requires adaptability and problem-solving skills, which becomes easier with experience.