Grand Hyatt
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    Grand Hyatt
    (22 reviews)
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    Company Reviews

    Working at Grand Hyatt

    3.522 ratings in total
    5
    6
    4
    6
    3
    5
    2
    4
    1
    1
    82%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(22 ratings)
    Career development
    3.3(22 ratings)
    Benefits & perks
    3.4(22 ratings)
    Management
    3.1(22 ratings)
    Working environment
    3.6(22 ratings)
    Diversity & equal opportunity
    3.9(22 ratings)
    Ratings for Grand Hyatt are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 22 reviews sorted by most recent
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    1.0
    Commis Chef
    Aug 2022
    3 to 4 years in the role, former employee
    Hypocritical upper level management that treat their employees like numbers not people.
    The good thingsDiverse menu with a lot of learning opportunities.
    The challengesDifficult work life balance
    5.0
    Assistant Manager
    Mar 2020
    1 to 2 years in the role, former employee
    Different day to day busy but fun
    The good thingsThe people. Great team
    The challengesThe volume of guests sometimes overwhelming
    2.0
    Guest Services Officer
    Mar 2020
    Room for improvements
    The good thingsThe talent that’s around can’t be questioned. The guests do tend to make your day.
    The challengesCoping with a management that’s utterly discombobulated. The environment is extremely political and people will undercut you or make your views seem either redundant or turn against you.
    3.0
    Chef
    Nov 2019
    Less than 1 year in the role, former employee
    was not a place for me
    The good thingsfinal product and customer experience was second to none
    The challengesspace, equipment, lack of staffing and labour allowances
    4.0
    Assistant Front Office Manager
    Oct 2019
    All Australia9 to 10 years in the role, current employee
    life time opportunity
    The good thingsGreat property to work and gain experience
    The challengesSpread out property
    3.0
    Front of House Role
    May 2019
    3 to 4 years in the role
    Character building
    The good thingsBeing able to bring a smile to a Guest's face.
    The challengesToo much work not enough staff.
    2.0
    Casual team leader
    May 2019
    1 to 2 years in the role, current employee
    Good atmosphere but always short staffed, lack of career growth.
    The good thingsGood team, to work with Can be very stressful & physical stuff to do,
    The challengesEveryday a new events with new challenges and opportunities to learn from the past mistakes.
    5.0
    Experienced Waitperson
    May 2019
    11 to 12 years in the role, former employee
    Verry great work place hotel if I could go back I would work there again since 10 years when I was there
    The good thingsGood people to work with
    The challengesremember to follow the task set out
    2.0
    Food and Beverage Attendant
    Apr 2019
    A laborious average paying job disguised as something corperate and professional
    The good thingsIt's a beautiful building to work in, and some of the functions were often breathtaking
    The challengesIt's often very long hours, between 8 - 13 hour shifts. Since the team is often a bit younger, the management team are very patronising and there's not much room for growth.
    2.0
    Bell Attendant
    May 2018
    Front office management should improve. work staffs are amazing.
    The good thingsPeople you work with are amazing and they'll teach you as much as they can and help each other out.
    The challengesManagement demands too much from staffs. Always saying that we work as a team and ask for help if needed but the moment you call for help they're too busy and just ignore you, ended up with a department getting slammed. Staff and colleague got yelled in front of the guests.
    5.0
    Sous Chef
    Feb 2018
    7 to 8 years in the role, former employee
    Great international company, with pretty good traveling benefits.
    The good thingsGreat company to work for , if you’re taking hospitality as career. Possibilities for transfers and move between countries and continents, but for management, so you have to work your way up. Also, lots of opportunities for growth, for those who are ambitious and hard working.
    The challengesUsual hospitality challenges, work-life balance , for management . For base levels associates tho , hourly payed , pretty good working hours.
    3.0
    Full time employee
    Feb 2018
    Great
    The good thingsBeautiful guests. Best people and attitude
    The challengesToo many fakers. The management are not genuine
    4.0
    Food and Beverage Attendant
    Oct 2017
    current employee
    Great
    The good thingsColleagues and discounts on food and beverage outlets
    The challengesLate nights and inconsistent rotation of roster
    3.0
    Chef
    Aug 2017
    1 to 2 years in the role, former employee
    Glad I did it but never again
    The good thingsFree Hyatt nights and that's about jt
    The challengesUpper management and their inability to relate
    4.0
    Food and Beverage Attendant
    Sep 2016
    Less than 1 year in the role, former employee
    I made a lot of friends and still speak to one of my manager. Very helpful staff they were great teachers.
    The good thingsUniform and staff kitchen for Breakfast, lunch and dinner.
    The challengesMany hours of work, this is hospitality so no work life balance really.
    5.0
    HR Officer
    Sep 2016
    Amazing place to work, great culture, awesome opportunities
    The good thingsThe culture is amazing. The Hyatt family spirit of the company certainly rings true at Grand Hyatt Melbourne The culture, purpose, and values of Hyatt are incredible and something that gets lived everyday The perks - who doesn't love free accomodation, an amazing employee restaurant, and a whole bunch of fun random activities organised throughout the year from the HR department. The hotel is willing to spend money on tools, equipment and innovations to make it better. As long as you can show ROI and the proper background, it'll be a yes.
    The challengesWages just like in all hospitality ventures are on the lower end of the scale. Work life balance can be a challenge sometimes - but when you love what you do, it doesn't feel like work!
    4.0
    Bartender
    Feb 2016
    Pretty good because of people
    The good thingsVery careing company
    The challengesThe fnb is quite out of date which makes it frustrating
    3.0
    Business Development Executive
    Feb 2016
    Less than 1 year in the role, former employee
    Fun
    The good thingsCanteen, cheap good food
    The challengesThe shifts, not guaranteed weekends off alternative
    4.0
    Customer Service Officer
    Feb 2016
    1 to 2 years in the role, former employee
    Great experience
    The good thingsGreat diversity of team , great team works , excellent work environment and perks of travelling at staff rate at any Hyatt hotels
    The challengesThe early and late shift doesn't suit people who has family
    4.0
    F&B attendant
    Feb 2016
    1 to 2 years in the role, current employee
    Stable job, meeting all compliance required
    The good thingsHigh profile company, easy to find another job in the same field.
    The challengesMore people, more politics
    5.0
    Guest service agent
    Feb 2016
    1 to 2 years in the role, former employee
    I learnt so much and thinking about it now, it makes me really happy.
    The good thingsGreat team, opportunites to grow and beautiful location
    The challengesWork life balance, work was extremely busy at times and that needed to be rostered better.
    5.0
    Director of Sales
    Sep 2015
    Melbourne VIC 3004current employee
    For the perfect host!
    The good thingsA caring and fun environment - for a customer focused individual. A great luxury brand with endless opportunities!
    The challengesNeeds to think on your feet in an ever changing business environment. Need to be able to deal with guests who know what they want and how it should be delivered.
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