Great Southern Bank
    (118 reviews)

    Company Profile

    Company overview

    Industry

    Banking & Credit

    Company size

    101-1,000

    Primary location

    Level 23, 145 Ann Street, Brisbane, QLD, Australia
    Welcome to Australia’s largest customer owned bank. Sounds impressive doesn’t it? Not the big part, but how we help so many people while being owned by those very same people. It sounds good, it feels good and it is good. For everyone. It’s a more transparent way of doing things and how all big banks should work. We also know that no two customers are the same, so we have created some pretty clever products that match the many ways they now live and work. Real world solutions for real financial security.So welcome! We like saying this as it brings to mind our customers welcoming people into their own homes. Nothing gives us greater joy than to help that happen.It’s been that way for 75 years (happy diamond anniversary to us), and we’re hugely excited about what’s to come!

    Jobs at Great Southern Bank

    Based on your search activity

    at Great Southern Bank
    Brisbane QLD
    We are looking for a front of house superstar to join our exceptional workplace.
    We are looking for a front of house superstar to join our exceptional workplace.
    classification: Administration & Office SupportAdministration & Office Support
    9d ago
    9d ago

    at Great Southern Bank
    South Yarra, Melbourne VIC
    As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and helping people achieve their goals.
    As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and helping people achieve their goals.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    17d ago
    17d ago

    Reviews overview

    3.1118 ratings in total
    5
    31
    4
    20
    3
    23
    2
    16
    1
    28
    71%
    Rate salary as high or average
    52%
    Employees recommend this employer to friends

    What’s it like working at Great Southern Bank?

    AI summary of recent reviews

    Great Southern Bank receives positive feedback for its collegial environment, with many employees praising their supportive and friendly team members. Some teams enjoy a welcoming and inclusive culture with clear vision, and several employees appreciate the work-life balance and flexibility offered in their roles.

    However, employees identify several areas for improvement, including the need to update technology systems and streamline processes. The flat organisational structure presents challenges for career advancement, and some employees express concerns about management practices and communication. There are also observations about the need for more structured training and development programs.

    Is this AI summary useful?

    Recent reviews

    2.0
    Contact Care Specailist
    Feb 2026
    South Yarra VIC 3141Less than 1 year in the role, former employee
    If you're desperate for a job, go for it. But work your wage.
    The good thingsSome great working colleagues
    The challengesBrisbane based bank - Don't expect promotions. Call targets (60) and Aftercall Work (30sec) were exhausting. Team leaders are too faced and will throw you in front of a bus.
    1.0
    Financial Crime Analyst
    Jan 2026
    Brisbane QLD 4000Less than 1 year in the role, former employee
    The head of financial crime and the managers are the biggest micromanagers
    The good thingsNothing was worth my mental health
    The challengesThe head of financial crime and the managers are the biggest micromanagers and encourage poor treatment towards staff members. They track your toilet breaks and set unrealistic expectations in terms on KPIs. They are reluctant to take on any feedback for the betterment of the team and it is all a power play. Do not work here.
    1.0
    Organisational Development Manager
    Jun 2025
    All Gold Coast QLD1 to 2 years in the role, current employee
    Very poor experience. Punishing!Culture is woeful. Pay is low and expectations are high. Leaders are too interested in themselves to care for their staff or the direction of the organisation.
    Ratings for Great Southern Bank are shared as-is from employees in line with our community guidelines
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