Employees at Hairhouse consistently praise the positive team culture, describing colleagues as friendly, fun, and supportive. The support from management and head office is frequently highlighted, with staff feeling well-supported in their roles. Comprehensive training and development opportunities are available, including online modules, in-store training, and paid recognised courses. Employees also appreciate the excellent work/life balance and flexibility, along with opportunities for career growth and generous benefits such as staff discounts and incentives.
However, there are some potential challenges, such as the fast-paced and busy environment, which can be demanding with its competitive nature and many moving parts. There can be a lot of information to manage, particularly for those new to the industry, though this is well-supported by education and systems. Some employees have noted that pay for hair and beauty advisors could be improved given the qualifications required, and some areas of project management and communication processes could benefit from better organisation.