Hilti
(102 reviews)
Company Reviews
Working at Hilti
3.6102 ratings in total
5
50
4
15
3
5
2
12
1
20
85%
66%
Work/Life balance
3.8(101 ratings)
Career development
3.6(101 ratings)
Benefits & perks
3.7(101 ratings)
Management
3.5(100 ratings)
Working environment
3.6(101 ratings)
Diversity & equal opportunity
3.9(100 ratings)
reviews
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5.0
Accounts Manager
Nov 2025Perth WA 60003 to 4 years in the role, current employee
A Culture That Rewards Effort: My 4-Year Journey with Hilti
The good thingsI've been with Hilti nearly 4 years. I started in the store and was given a clear development plan from the beginning, on how to be promoted into an account manager position.
1.5 years in, I was promoted. What has stood out from the beginning, is the team collaboration and peoples willingness to help me strive and grow. I've now been in my role as an account manager for 2.5 years and during that time Hilti have encouraged and supported me with starting a degree.
If you work hard and be consistent Hilti notice you and reward that, but nothing is handed on a silver platter.
I have always had freedom with planning my days, long as I hit my daily KPIs. Great work vehicle that your not tracked on, good people and plenty of development opportunities if your willing to show up.
The challengesIf you’re looking to grow your career and take on new opportunities at Hilti, being open to mobility is important. Many promotions and development paths come from being willing to step outside your comfort zone and take on new regions or roles.
2 people found this helpful
1.0
Account Manager
Aug 2025Perth WA 60001 to 2 years in the role, former employee
Toxic culture with no real leadership or direction.
The good thingsTools of the trade, time away in Singapore - all paid for. Car and some good people to work with.
The challengesThe company is going backwards despite constant price rises. Staff turnover is high and they’ve stopped replacing people, which says a lot about where things are heading.
The division manager regularly gossips about staff and then acts friendly to their face. It felt very fake and uncomfortable to witness. Certain people were unfairly singled out and blamed for issues that were really down to poor leadership and a struggling division.
There’s a lot of talk about change, but no real action. Morale is low, trust is gone, and people are just going through the motions.
I left for another opportunity, but honestly, this was the most miserable place I’ve ever worked.
7 people found this helpful
Talent Acquisition Team Thank you for taking the time to leave a review. We’re sorry to hear that your experience with us didn’t meet your expectations. We understand how important leadership, communication, and trust are to feeling supported and valued at work.
Your comments regarding culture, management, and morale have been noted and will be shared with our senior leadership team. We’re committed to continuously improving how we support and engage our people and ensuring that every team member feels heard and respected.
We’re pleased to hear you found value in the tools, training, and opportunities provided during your time here, and we wish you every success in your future career.
30d+ ago
1.0
Account Manager
Feb 2025Perth WA 60005 to 6 years in the role, former employee
Company seems to reinvent the wheel each year. Now starting to hire based on agenda.
The good thingsGlobal company, some flexibility, some weekend work which is usually admin.
The challengesConstantly pushing for more. Set the bar higher which causes stress. All staff are feeling the impact of aggressive KPI's then things just become a circus of stress and discomfort. Some staff constantly complain and seem unhappy behind management back.
5 people found this helpful
Talent Acquisition & Employer Branding TeamWe know the account manager role can be challenging - but you are really at the heart of what we do. Our employee engagement survey (GEOS) is incredibly important to us, and we have a strong action plan in place to address some of the comments that were raised. That being said, we're happy to see that our scores across GEOS have been improving for the last 5 years - including becoming a more diverse and inclusive workplace. We couldn't do it without our employees leaving reviews like this to help us make it the best possible workplace we can. Thank you for taking the time to leave us a review!
30d+ ago