Customer Service Representative salary at Holcim

Employees at Holcim appreciate their colleagues and team members, consistently noting that co-workers are friendly, supportive, and create a positive working environment. The pay and overtime opportunities are viewed favourably, with employees able to earn good money through available overtime. Additionally, several employees recognise that safety is prioritised at Holcim, with a focus on zero harm and proper training.

However, there are some potential challenges to consider. Management is frequently mentioned as an area for improvement, with employees noting that communication, support, and accountability could be strengthened. Work/life balance can be challenging due to mandatory long shifts, weekend work, and limited flexibility for personal appointments. Communication from management could be clearer, particularly regarding priorities and changes. Training and onboarding support varies across the organisation, with some employees feeling they needed more preparation for their roles. Finally, some employees feel that recognition for good work could be more consistent, and would appreciate being treated as individuals rather than numbers.