HSBC
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    HSBC
    (79 reviews)
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    Company Reviews

    Working at HSBC

    3.479 ratings in total
    5
    28
    4
    16
    3
    8
    2
    14
    1
    13
    85%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(79 ratings)
    Career development
    3.3(79 ratings)
    Benefits & perks
    3.2(79 ratings)
    Management
    3.0(79 ratings)
    Working environment
    3.5(79 ratings)
    Diversity & equal opportunity
    3.6(79 ratings)
    Ratings for HSBC are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 79 reviews sorted by most recent
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    1.0
    Banking Consultant
    May 2025
    Brisbane QLD 40002 to 3 years in the role, former employee
    This is the place to stay if you have no career ambition.
    The good thingsThere is no single thing that is good about this place. From internal process to tech and strategic growth, everything is just horrible.
    The challengesPoor Pay No growth and career opportunities Outdated tech and process compared to local banks Outdated management practices Internal politics Lack of accountabilty No Strategic decision Decision makers do not undertsand the process or future implications. Tells you a lot about leadership.
    1 person found this helpful
    4.0
    Senior Business Development Associate
    Oct 2024
    Melbourne VIC 30003 to 4 years in the role, former employee
    Auspicious
    The good thingsCulture and Working environment.
    The challengesMeeting new people and adjust ourself for lots of environments and people.
    1 person found this helpful
    1.0
    Branch Staff
    Sep 2023
    Perth WA 60009 to 10 years in the role
    I absolutely despise this place.
    The good thingsI was paid on time, and I would occasionally have a positive interaction with a customer. For a time we had a strong team with a great manager.
    The challengesManagement are the biggest challenge working here, with the lending team as a close second. They do not care about maintaining the conditions for staff, the internal processes that keep the place running, or treating the customers with respect.
    2 people found this helpful
    5.0
    Banking Relationship Manager Senior
    Jan 2023
    9 to 10 years in the role, former employee
    It was fulfilling.
    The good thingsHSBC is an equal employer, promotes work life balance, a great place to grow in one's career.
    The challengesthe covid 19 pandemic - dealing with clients face to face, in person meetings.
    5.0
    Branch Manager
    Dec 2022
    9 to 10 years in the role
    An organization that knows how to stay competitive with the likes of competitors, wanting to understand their employees’ behaviors, challenges and motivations, ultimately driving an organizational shift towards purpose, learning and development.
    The good thingsThe scope of work within the group is diverse and you are constantly learning and developing yourself for new opportunities within the organization.
    The challengesConformity of aligning group directive with local compliance regardless of region has always been a challenge but also rewarding when achieved. Corporate progression is also another aspect that is challenging due to diversity of scope of work.
    2.0
    Corporate
    Jul 2022
    Poor management
    The good thingsNice office and good Insurance cover.
    The challengesAbsolutely no work life balance. Management is not committed to staff welfare, only pays lip service.
    1.0
    Premier Relationship officer
    Jan 2022
    Less than 1 year in the role, former employee
    Worst job you can ever imagine, I would not recommend any of my friends here.
    The good thingsThe only good thing is you're often done by 6 or 7, so you can escape from your family members.
    The challengesWorst job with the worst management. the most your will hear from the meeting is "You are the most valuable asset" the true feeling is quite opposite.
    2 people found this helpful
    5.0
    Executive Officer
    May 2021
    1 to 2 years in the role, former employee
    Best Job I ever had.
    The good thingsIt was my first Job,and to this day I still use every bit of knowledge I collected from HSBC.
    The challengesOnly reason I left was to pursue a career in Engineering and science. The Bank could have pursued me to engage more in the financial industry.I fell they lacked in enthusiasm at that end.
    5.0
    Technology Risk Manager
    Apr 2020
    Best working years of my life !
    The good thingsGreat culture and working environment in the best location in the CBD
    The challengesSatellite site to Hong Kong and London. Very directive but good exposure to international markets.
    3.0
    Head of
    Mar 2020
    3 to 4 years in the role, current employee
    Frustrating
    The good thingsGlobal network means more opportunities for the individual who wants to work and travel the world
    The challengesLack of strategic direction and calibre of Management team
    2.0
    Risk Specialist
    Mar 2020
    current employee
    A bank for ppl to retire with but no career aspirations and low pay
    The good thingsSupport flexible working arrangement
    The challengesLack of career progression locally Lots of bureaucracy Low paid
    4.0
    Investment Department
    Mar 2020
    More opportunities on Seek.com.au as some of the jobs could not be found internally.
    The good thingsPromoting equal opportunities
    The challengesHard to be promoted if you are in the same role for years.
    5.0
    Fund Administrator
    Nov 2019
    1 to 2 years in the role, former employee
    Supported me to grow my experience
    The good thingsBetter working environment
    The challengesCompetition among teams and time zones
    2.0
    Banker
    Nov 2019
    9 to 10 years in the role
    Wouldn’t go back to hsbc
    The good thingsHsbc is really good with work flexibility
    The challengesManagers don’t acknowledge you unless you are in their “click”
    2 people found this helpful
    5.0
    Contact Centre Team Leader
    Nov 2019
    All Australia5 to 6 years in the role, former employee
    HSBC - greatest company I've worked for.
    The good thingsPassionate about up skilling staff and will support you to excel in all areas. Regular feedback and recognition and rewards for a job well done.
    The challengesThe pay is lower than other companies offer for the same role.
    5.0
    Analyst
    Nov 2019
    Overall good place to work
    The good thingsWork life balance, flexibility, good pay
    The challengesManagement not particularly engaging with employees
    4.0
    Investment Operations
    Nov 2019
    Overall good place to work
    The good thingsWork environment and facilities
    The challengesMiddle management with no leadership qualities
    2.0
    Operations Officer
    Nov 2019
    If you are young and ambitious HSBC may suit you but not if you are over 40
    The good thingsThe people are what make HSBC
    The challengesHSBC talk the talk but do not practice what they preach
    2.0
    Retail Customer Service Representative
    Nov 2019
    1 to 2 years in the role, current employee
    It is a good starting point
    The good thingsOffice has nice views , Great team work
    The challengesSmall team, opportunity is lacking
    3.0
    Relationship Manager
    Sep 2019
    All Australia
    Some innovative products and good people but slow to react to market challenges and only pay lip service to staff feedback
    The good thingsSome genuinely supportive junior managers help make the work environment enjoyable, international career opportunities
    The challengesOnerous systems and procedures and offshore ‘support’ teams, global directives through layers of management mean ownership of issues and feedback is lost
    2.0
    Customer Relations Officer
    Sep 2019
    Less than 1 year in the role, former employee
    Sorry the business needs better management, who is more agile and open minded. Willing to make improvment not just believe in their small circle of support and remove contract staff and hire permeant staff and continue building you support HUB.
    The good thingsGlobal Company and has lot of opportunities to offer and working in tower 1 Barangaroo office was amazing.
    The challengesHSBC Australia has most horriable process for their retail banking service. Biggest issue most of the staffs are on contract or new to the business which also complicate the day to day support. HSBC Australia need better new system and process to be able to offer better service to customer and support to their staff. As complaint handling advocate, I was not offered with reasonable empowerment or support and training once joined HSBC. The Business needs to make big improvements on their process with their contact centre and make vigouros improvement complaint handling process.
    1 person found this helpful
    2.0
    Personal Banking Executive - Contact Centre
    Sep 2019
    1 to 2 years in the role, former employee
    Amazing friends and colleagues made, disappointing management
    The good thingsCulture and colleagues
    The challengesThey have created systems where people can raise issues however, they do not act upon raised issues meaning many managers can get away with mistreatment of staff
    1.0
    retail banking
    Sep 2019
    former employee
    very bad experience
    The good thingsthere is no more good things
    The challengestoo many politicals, the bank treat their employees with no respect at all
    5.0
    Information Security Analyst
    Sep 2019
    All Australia1 to 2 years in the role, former employee
    Overall a nice entry start-up in a organization like HSBC
    The good thingsWork life balance, opportunity to learn, sports, cultural events, rewards and recognition
    The challengesAdapting new technologies within the team
    1.0
    Banker
    May 2019
    All Australia
    Bad and worst
    The good thingsNothing is good in that place
    The challengesEveryone, everything
    4.0
    Banking Assistant
    May 2019
    Educational
    The good thingsWork life balance is good.
    The challengesToo many red tape.no central area to provide guidance.
    2.0
    Operations Support
    May 2019
    5 to 6 years in the role, former employee
    Disappointing
    The good thingsGood colleagues and location
    The challengesCountry Management lacks integrity
    1.0
    Information Technology Analyst
    May 2019
    5 to 6 years in the role, former employee
    Not a good place to work. Company structure is poor and not able to reach top level. You will not gain anything except the bad politics. Stay away from this place.
    The good thingsGood pay and bonus but company expectations are very high.
    The challengesPoor and very old tech. Over staffed and hard to get things done. No expertise.
    4.0
    Manager
    Nov 2018
    current employee
    Nice place but some real bureaucracy
    The good thingsGood work life balance Care about people
    The challenges90% risk processes 10% business growth
    1.0
    Relationship Manager
    Oct 2018
    A waste of years of my working life.
    The good thingsNormally pleasant colleagues and environment
    The challengesManagement that rewards people in their social circle. It seems ok to have relationships in the same office between managers and subordinates. Senior management turns a blind eye to their detriment.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
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