Infinite Care
(51 reviews)
Company Reviews
Working at Infinite Care
4.751 ratings in total
5
40
4
9
3
0
2
0
1
2
89%
96%
Work/Life balance
4.4(51 ratings)
Career development
4.5(51 ratings)
Benefits & perks
4.0(51 ratings)
Management
4.5(51 ratings)
Working environment
4.5(51 ratings)
Diversity & equal opportunity
4.6(50 ratings)
Reviews
Showing 51 reviews sorted by most recent
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5.0
Care & service manager
Apr 2026Knoxfield VIC 3180Less than 1 year in the role, current employee
Come and work at knoxfield!
The good thingsWith it being such a new building and everyone finding there feet and finding where one should stand, we have come together as a team and made knoxfield, such an vibrant, welcoming and friendly place to work at.
The challengesHere and there but it will eventually come being a commissioned home.
5.0
Assistant in Nursing
Feb 2026Sydney NSW 20003 to 4 years in the role, former employee
Strong support from Southhaven management, excellent teamwork, opportunities for career growth.
The good thingsI have genuinely enjoyed my time in this role, especially the opportunities for career development and continuous learning. The Southhaven management team has been very supportive, approachable, and encouraging, which made a big difference in my professional growth. I’ve also been fortunate to work alongside some of the best co-workers, a team that is collaborative, positive, and always willing to help each other. The supportive environment and strong teamwork made the experience both rewarding and motivating.
The challengesI have not experienced any significant challenges during my time here. Overall, the systems and support in place have worked well for me.
5.0
Cafe Staff
Feb 2026Cornubia QLD 4130Less than 1 year in the role, current employee
A place that both fun and rewarding 🩵
The good thingsThe culture is amazing, the staff are kind and helpful
The challengesBetter communication maybe between hotel staff and carers
5.0
Hotel Services kitchen
Feb 2026Cornubia QLD 4130Less than 1 year in the role, current employee
Great so far. There are some fantastic colleagues who are friendly, helpful and believe in teamwork.
The good thingsManager is amazing. He listens to what you have to say, gives great advice /feedback. And is funny and really good at his role.
The challengesEven though we get the award rate its a pay decrease to what a lot may be be used to. It would be amazing if this could ever happen for Hotel services as they get way less than carers or PCW's. Said with love ❤️ we all work hard.
1 person found this helpful
4.0
Personal Care Worker
Feb 2026Cornubia QLD 4130Less than 1 year in the role, current employee
I am happy at infinite, enjoy my job, & eager to learn more roles & have more responsibilities
The good thingsMost the workers are amazing and are people with good hearts, management praise you when you deserved and the residents are sweethearts
The challengesSome workers should not be working on the same shifts as each other and need more training and supervision
5.0
Personal Support Worke
Feb 2026Cornubia QLD 4130Less than 1 year in the role, current employee
My experience here has been good
The good thingsBeing noticed by my bosses for my good work
The challengesMore personal care workers being on shift between 1-2
5.0
Customer Support Manager
Feb 2026Cornubia QLD 4130Less than 1 year in the role, current employee
The team welcomed me warmly.
The good thingsI enjoyed the culture of the whole team. I am welcomed warmly and appreciated.
The challengesSo far i have not identified anything to be improved
Its not perfect however, the management team are all amazing.
1 person found this helpful
Infinite Care AdminWelcome to the team! We are so happy to hear you’re feeling supported by management and enjoying the team culture. We aim to keep that momentum going and are glad to have you with us.
30d+ ago
5.0
Care and servic manager
Jan 2026Klemzig SA 5087Less than 1 year in the role, current employee
The best hiring process that I went through. Excellent and clear communication with fast responses
The good thingsStraight forward interview process. Perfect communication throughout the process. Love the support and on the job training.
The challengesAs this is a new position need to grab a lot of knowledge and understanding
1 person found this helpful
Infinite Care AdminThank you for the review! We're glad the hiring process was smooth and that you're enjoying the on-the-job training. We know there's a lot of knowledge to grab in these early stages, but we have full confidence in you. Welcome aboard!
30d+ ago
5.0
Resident engaging and wellbeing coordinator
Jan 2026Klemzig SA 508724 to 25 years in the role, current employee
I have worked at Klemzig for 25 years and truly enjoy supporting residents and my team.
The good thingsI truly enjoy working at Klemzig. Walking through the doors and seeing the residents brings me a great sense of joy every day. I find my role incredibly rewarding, especially being able to create meaningful activities that give residents a strong sense of purpose, enjoyment, and quality of life. Contributing to a positive and engaging lifestyle for them is something I am very passionate about. I also really enjoy working alongside my team and supporting them, contributing to a positive and welcoming workplace for both staff and residents.
The challengesRecruiting and retaining staff continues to be an ongoing challenge. I have worked at Klemzig for 25 years and feel very comfortable and at home here. This long-term connection has helped me develop strong relationships and contribute positively to the workplace culture.
1 person found this helpful
Infinite Care AdminThank you for your 25 years of loyalty and for the incredible passion you bring to our residents' lives every day. You are a cornerstone of the Klemzig culture. We acknowledge the challenges of staffing in our sector and remain committed to supporting you and the rest of the team in maintaining the high standard of care you’ve helped build.
30d+ ago
4.0
Lifestyle Assistant
Jan 2026Klemzig SA 50873 to 4 years in the role, current employee
My work experience has been positive, with a supportive team leaders,valuable learning opportunities
The good thingsYes, I would recommend working here. Overall, it’s a positive workplace with supportive colleagues, and I’ve had a good experience. Like any job, there are challenges, but the environment is respectful and encouraging.
The challengesClearer communication and consistency at times could improve the overall experience. Continued support with staffing and workload balance would also help, as it would allow everyone to work more effectively and reduce pressure during busy periods.
Infinite Care AdminWe appreciate your recommendation and are happy to hear you've had such a positive experience with your team. Thank you for highlighting the need for clearer communication and workload balance - constructive feedback like this helps us improve. We’re lucky to have you with us at Infinite Care!
30d+ ago
5.0
Lifestyle Coordinator
Jan 2026Tweed Heads NSW 24853 to 4 years in the role, current employee
My experience has been exciting and rewarding.
The good thingsI have been with Infinite Care for 4 years and it has been an incredibly rewarding journey. I started as a cleaner and, through the opportunities, support, and encouragement provided by the company, I have worked my way up to my current role as Lifestyle Coordinator. Infinite Care truly values internal growth and recognises hard work and dedication.
The leadership team is supportive, approachable, and invested in staff development. There are real opportunities to learn, grow, and build a long-term career, which is something I’m very grateful for. The workplace culture is positive and team-oriented, and the focus on resident wellbeing and quality care is always a priority.
I’m proud to work for a company that believes in its staff and provides genuine pathways for career progression. I would highly recommend Infinite Care to anyone looking for a supportive and fulfilling career in aged care.
The challengesAs the company continues to grow, there can be periods of change and adjustment, however these changes often bring new opportunities and improvements.
1 person found this helpful
Infinite Care AdminWhat an incredible journey! Huge congratulations on your progression from cleaner to Lifestyle Coordinator over the last 4 years. Your story is a perfect example of the dedication we love to celebrate at Infinite Care. Thank you for your kind words, we are so proud to have played a part in your career growth!
30d+ ago
5.0
General Manager
Jan 2026Knoxfield VIC 3180Less than 1 year in the role, current employee
Everything from induction to date has been just wow, highly recommended.
The good thingsInfinite care is just amazing, great company to with with.
The challengesEverything was pretty good
1 person found this helpful
Infinite Care AdminCreating a 'wow' experience for our staff is exactly what we strive for. Thank you for choosing to grow your career with Infinite Care, we’re lucky to have you!
30d+ ago
5.0
Head office
Jan 2026All Gold Coast QLDLess than 1 year in the role, current employee
Genuine support and opportunity for growth and development lead from the top
The good thingsIn my time at Infinite, I have found the culture and whole team to be amazing. There is a true sense of belonging, and ideas or concerns are listened to.
There are great opportunities for growth and development for those who want to grow.
The challengesThere is still a sense of small company vibes, where the company needs to really change the mindset to a large corporate operation.
Can sometimes be hard to know what's happening with company as updates are not always cascaded down.
1 person found this helpful
Infinite Care AdminThank you for your review. We’re so glad you feel a true sense of belonging, and value the growth opportunities here. We also appreciate your feedback regarding our transition from a 'small company' mindset to a larger operation. Improving how we cascade updates is a key focus as we grow, and we value your patience and input during this journey!
30d+ ago
5.0
People and Culture Adviser
Jan 2026Bundall QLD 42177 to 8 years in the role, current employee
If you want to progress in your career and be part of a community who genuinely care, join Infinite!
The good thingsSupportive, friendly, flexible and committed to career progression. I have worked in 3 roles due to promotion and have also been supported well when I needed to temporarily reduce my hours due to personal reasons. I cannot be more positive with how great the team are to work with. Management are committed to Infinite's values and ensures they're adhered to. Resident wellbeing and choice is also a priority which is very important to me.
The challengesMy role offers some fantastic challenges which I absolutely love as I stay interested and motivated. There's flexibility too to be involved in special interest projects.
1 person found this helpful
Infinite Care AdminIt’s wonderful to hear that you feel so supported in both your career goals and your personal life. At Infinite Care, we strive to ensure our team feels valued and heard, and it’s great to know you enjoy the special interest projects and the growth opportunities available. Thank you for your dedication.
30d+ ago
5.0
Communications Specialist
Jan 2026All Gold Coast QLD8 to 9 years in the role, current employee
I feel valued and encouraged to develop
The good thingsInfinite provide a friendly and supportive culture where dedication is valued and progression is encouraged. Flexible work arrangements are also supported which is important for work life balance and general wellbeing. I have been supported to develop within my team over the years and am grateful for this.
The challengesAs we are a growing business, there is constant innovation and change. This could be staged and spaced better to prevent overwhelm and feelings of mental burn out.
1 person found this helpful
Infinite Care AdminThank you for your review. We’re so glad you feel valued and supported in your career growth and work-life balance. We also appreciate your feedback on the pace of innovation. Your wellbeing is a top priority for us as a growing business.
30d+ ago
5.0
Head Office
Jan 2026Bundall QLD 42171 to 2 years in the role, current employee
Great experience with opportunities to grow, learn, and succeed.
The good thingsGreat culture. Management listens to ideas and concerns. Excellent location. Flexibility in working conditions.
The challengesSalaries could always be higher but definitely aren't the worst.
1 person found this helpful
Infinite Care AdminWe’re thrilled to hear that you feel heard by management and enjoy the flexibility and culture here at Infinite Care. We’re glad you’re part of the team
30d+ ago
5.0
PCW
Jul 2025Caravonica QLD 4878Less than 1 year in the role, current employee
I have always felt a deep sense of connection to the facility (staff, residents, families, volunteers) and my commitment to caregiving.
The good thingsI previously worked at Infinite Care-Caravonica Waters, and I decided to return, having rejoined in August last year. I am actually a Diversional therapist/Lifestyle Coordinator with experience working in two Aged Care facilities in Brisbane and Melbourne. However, I always felt a special connection to Caravonica Waters. The staff are incredibly supportive, and I built strong relationships with the colleagues I work with. The environment is surrounded with respectful people - residents, their families and volunteers, which creates a welcoming atmosphere. Now almost a year into my return as a Personal Care worker, I am still looking forward to a long term commitment here.
The challengesThere have been no challenges noted, as employees attend mandatory staff meeting each month to receive updates and discuss any issues or resolutions.
1 person found this helpful
Infinite Care AdminWelcome back! We are so touched by your story and thrilled that you chose to return to Caravonica Waters. Hearing that you felt such a deep connection to our residents and team even after working in other cities is the highest compliment we could receive. We look forward to many more years of your dedicated care.
30d+ ago
5.0
Information Technology Administration Staff
Nov 2024All Gold Coast QLD3 to 4 years in the role, current employee
A department that actively encourages collaboration while providing essential support.
The good thingsThis industry offers a wide range of varied and interesting work opportunities.
The challengesThe IT department is dynamic and constantly evolving, with various systems and applications to manage. While this fast-paced environment can sometimes feel overwhelming, it also presents opportunities for growth and innovation.
1 person found this helpful
Infinite Care AdminIt’s great to hear that you find the work interesting and the team supportive. We recognise that managing constantly evolving systems can be a lot, and we’re committed to providing the essential support needed to help our IT team succeed and grow.
30d+ ago
5.0
Service Desk Officer
Nov 2024Bundall QLD 42171 to 2 years in the role, current employee
Amazing
The good thingsthe company is growing fast and there are plenty of opportunities to grow and develop, in my journey so far I have learned so much and grown in many areas in my career the work environment is amazing with a very supportive team and a great manager backing me up.
The challengesTaking charge of a new project (SA Migration) for the first time in my career was not so much a negative challenge but a development challenge where I learned how to execute the orders I was given and provide the right direction to my peers to achieve the goal set for us.
1 person found this helpful
Infinite Care AdminThank you for your review. It’s wonderful to hear that you feel supported and challenged in all the right ways. Leading a new project is no small feat, and we’re thrilled you found it to be a rewarding development opportunity. We’re lucky to have such a dedicated team member.
30d+ ago
5.0
Housekeeping Role
Sep 2024Cleveland QLD 41633 to 4 years in the role, current employee
Friendly and professional place to work.
The good thingsFantastic place to work, residents are great work colleagues are very friendly and helpful.
The challengesWith the up grades going on there are some trying and busy times but I’m sure it will be a lot nicer place to when completed.
1 person found this helpful
Infinite Care AdminWe're glad to hear you feel supported by our fantastic team and residents while we work to create an even better environment for everyone!
30d+ ago
5.0
Accounts Officer
Sep 2024Bundall QLD 42173 to 4 years in the role, current employee
I love being part of the Finance Team with never a dull moment. The company is constantly growing and looking for ways to improve systems and processes.
The good thingsGreat team environment, innovative, never a dull moment. Constantly evolving. Very supportive management.
The challengesWith new facilities coming on board, this brings new challenges, with a chance to make more connections with staff members.
1 person found this helpful
Infinite Care AdminThank you for the fantastic feedback. We love your positive outlook on our growth and are so glad you’re enjoying the fast-paced, supportive environment of our Finance Team.
30d+ ago
5.0
Administration Role
Sep 2024Ashmore QLD 4214current employee
Very Supportive Management
The good thingsI would highly recommend working for Infin8care
Great team & work environment
Very supportive management
All staff provide the very best of care
No intentions of leaving
The challengesSome days can be challenging & busy but still a very happy facility
2 people found this helpful
4.0
Administration Role
Sep 2024Ashmore QLD 4214
Challenging but rewarding
The good thingsManagement and staff
The challengesAmount of workload given to staff
1 person found this helpful
5.0
Aged Care Facility Manager
Sep 2024Cleveland QLD 41631 to 2 years in the role, current employee
Growing and Learning, amazing experiece
The good thingsI’ve had a great experience working with this company. They foster a diverse and inclusive environment that supports personal and professional growth. The management team is exceptional, providing strong leadership and clear communication. Overall, it’s a place where you feel valued and have opportunities to advance your career.
The challengesWorking in aged care presents its own set of challenges, but it’s rewarding to be part of a company that's rapidly growing and evolving. One of the key challenges has been team cohesion, but it’s clear that teamwork plays a crucial role in overcoming these obstacles. Despite these difficulties, the collaborative spirit within the team has been instrumental in addressing issues and driving progress.
2 people found this helpful
5.0
People and Culture Business Partner
Sep 2024All Gold Coast QLD3 to 4 years in the role, current employee
A very welcoming and friendly workplace where I feel valued and love coming to work.
The good thingsA great sense of belonging
Great people
Feeling valued.
The challengesLack of workforce planning.
Could share more about what is happening
1 person found this helpful
5.0
Accounts Role
Sep 2024Southport QLD 42153 to 4 years in the role, current employee
Perfect company to work for if you are a loyal & passionate team member.
The good thingsInfinite cares about everyone within the company. They are willing to listen to their employees & constantly improve to better for their staff & residents.
The challengesThey are a growing company & can find it hard to find the right staff to keep up with its growth.
1 person found this helpful
5.0
Care Manager
Sep 2024Cornubia QLD 41301 to 2 years in the role, current employee
I have been acknowledged, seen, heard and my skills have been given the right platform at infinite care.
The good thingsSupportive management
Realistic expectations and a nurturing environment
Great perks
Great people and culture team
Various opportunities to grow and develop
The challengesHealthcare in general can be challenging anywhere we go as it is not easy however infinite care truly has made it worth it for me. I have been supported tremendously by the team in every challenging situation and I am glad I am a part of infinite care team.
2 people found this helpful
5.0
Finance Role
Sep 2024Bundall QLD 42171 to 2 years in the role, current employee
It feels like home
The good thingsGreat team culture, innovative, supportive, never a dull moment. An organisation that truly cares about its people. I expected to be with the organisation for a 2 year horizon. I have no intention of leaving anytime soon and hope to be able to continue contributing to the great work this organisation does for some time to come. Best communication from leadership in any organisation I have worked for in my Career.
The challengesConstantly evolving aged care sector.
1 person found this helpful
4.0
Hotel Services Assistant
May 2022Less than 1 year in the role, current employee
I recommend working here
The good thingsGreat team and work environment. The team where I work at is amazing. Everyone do their best to provide the best care for the residents.
The challengesShort staffed most of the time and slow recruitment process. You'll have to push yourself to work harder if understaffed.
2 people found this helpful
4.0
Enrolled Nurse
Sep 20211 to 2 years in the role, current employee
Great place to work in aged care. There’s better days than others and staff really do try their best. There’s a lot of love given to the residents and are really treated like family. Unfortunately, some days can be difficult due to the management. However, I love my job at Infin8 care and would recommend working for Infin8 if you have a soft spot for the elderly. Just got to enjoy their company and be able to handle a stressful environment.
The good thingsThe residents and staff are very friendly and really care about each other, residents and family members. Lots of love given to residents
The challengesThe workload sometimes can be tough due to short staff, staff to patient ratio tasks, management, and high expectations.
2 people found this helpful
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