John Hughes Group
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    John Hughes Group
    (30 reviews)
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    Company Reviews

    Working at John Hughes Group

    2.630 ratings in total
    5
    8
    4
    2
    3
    3
    2
    5
    1
    12
    66%
    Rate salary as high or average
    43%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(30 ratings)
    Career development
    2.7(30 ratings)
    Benefits & perks
    2.7(29 ratings)
    Management
    2.6(30 ratings)
    Working environment
    2.7(30 ratings)
    Diversity & equal opportunity
    2.6(29 ratings)
    Ratings for John Hughes Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 30 reviews sorted by most recent
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    1.0
    Administration Officer Entry Level
    Feb 2026
    East Victoria Park WA 6101Less than 1 year in the role, former employee
    A good experience, nice people in the office, but my full-time role was clearly not secure at all.
    The good thingsThe co-workers were hard working friendly people, I enjoyed driving the mail around in a nice car and administrating there.
    The challengesWasn't given a fair chance to prove myself, lasted only three weeks and considered slow despite doing my absolute best. Poor wages for the level of effort and expectations in the job.
    1.0
    Apprentice Technicians
    Apr 2025
    Welshpool WA 6106Less than 1 year in the role, former employee
    Large workshop, a variety of cars to work on, many of which are hybrids. The position I went for also had the potential of a auto sparky trade after 4 years of my apprenticeship, so dual trade can be considered. Hap-hazard warranty parts section of the work shed I worked in and a few sea containers in the parking lot messily 'packed' inside. However many of the guys are pressed under time and good people.
    The good thingsGood work colleagues, honest and they'll give you a hand when you ask for it.
    The challengesTold I'd be working in the wash bay for 6-12 months while on apprentice wages with the label as one, however doing no mechanical work what so ever... Days start from around 6:30AM and finish anytime after 4pm depending on workload. Overtime is "Mandatory". Don't detail work just get it done.
    1 person found this helpful
    5.0
    Service Adviser
    Dec 2023
    Victoria Park WA 6100
    Excellent company to work for. Diverse work culture and good team environment
    The good thingsGreat team of people. Management receptive to ideas. So busy your day just flies by.
    The challengesUnderstaffing with high level of customer care being hard to achieve.
    5.0
    Manager
    Nov 2023
    Victoria Park WA 61003 to 4 years in the role, current employee
    Great
    The good thingsLots of good things. Lots
    The challengesFew problems. Very few. Great people to work with
    1.0
    Receptionist
    Jun 2023
    Welshpool WA 61061 to 2 years in the role, former employee
    Overall the employees are wonderful to work with however management is completely disorganised, lacks training/ support, mentally draining, constantly under staffed and expect you to cover all departments with no incentives.
    The good thingsYou have a lovely group of Service advisors, with great personalities.
    The challengesNo support or training, lack/ no communication in departments, ongoing pressure to work understaffed, mentally draining.
    1.0
    Car Carrier
    Sep 2022
    Less than 1 year in the role
    Great start, bad finish
    The good thingsnothing good to rate about this company
    The challengesManagement- high expections, none realistic delays in a day to day job
    1 person found this helpful
    1.0
    Administration Role
    Jan 2022
    Less than 1 year in the role, former employee
    A mentally draining experience working here
    The good thingsYou may be given some opportunities to develop experience in other areas.
    The challengesHighly toxic environment, micro management and dealing with constant politics. Also no recognition for hard work.
    5 people found this helpful
    1.0
    Mechanic
    Apr 2021
    1 to 2 years in the role, former employee
    exploitative of staff and customers
    The good thingsthere was absolutely nothing good about this company
    The challengesevery single aspect of working for this company is a challenge.
    5.0
    Mobile Service Coordinator
    Jan 2021
    1 to 2 years in the role, current employee
    Love working here and hope that I continue to progress over the years.
    The good thingsAmazing team within the contact centre. Very close bonds and relationships. Supportive management and was able to progress within one year of employment.
    The challengesIt’s always very busy which is good for business but somethings overwhelming.
    2.0
    Sales Consultant
    Mar 2020
    current employee
    Long hours little money.
    The good thingsWork colleagues are great and we all make great teams.
    The challengesMaking a living as we don’t get retainers. So no sale no money.
    1.0
    Officer
    Nov 2019
    3 to 4 years in the role, former employee
    a workplace where you won't have career development, salary increment and work appreciation from management.
    The good thingsgood working hour 8 till 4pm
    The challengesthe challenges is to deal with some of the inconsiderate management team member.
    2.0
    Pre Delivery Detailer
    Nov 2019
    5 to 6 years in the role, former employee
    no comment.
    The good thingsfriendly bosses and good management @ welshpool centre.
    The challengescompulsory over time and poor management @ east vic park service centre.
    2.0
    Marketing Role
    Nov 2019
    3 to 4 years in the role, former employee
    I initially enjoyed my job however once I started working on more major projects where my technical knowledge was an asset, I learned how stubborn and rigid the company is. There is no concern for the realities of completing tasks and the knock on impacts
    The good thingsThe people I worked directly with were great but that blind luck rather than good management.
    The challengesPoor direction, stubborn management who don’t listen to expert opinions or learn from mistakes, toxic environment, unreasonable expectations & workloads.
    3 people found this helpful
    1.0
    Business Manager
    Sep 2019
    1 to 2 years in the role, former employee
    Long hours for no recogniton
    The good thingsAccessible location
    The challengesExpect massive hours for low pay
    3.0
    Parts Interpreter
    Sep 2019
    former employee
    Over taxing, manic, burning good parts people out.
    The good thingsStability in an industry going through massive change. Good people in general.
    The challengesTaking 120 plus calls per day, swapping ‘hats’ every call to cover 7 different franchises out of 1 parts call centre. Management ignorant of the difficulty in ensuring continuity of service to clients where staff are spread paper thin. Managers who promise everything but lack the backbone to pull though on them.
    2 people found this helpful
    1.0
    Sales Consultant
    May 2019
    9 to 10 years in the role, former employee
    Great for single life you would struggle to see your family
    The good thingsCompany car and customer base.
    The challengesLong hours and not a lot of support
    3.0
    Used Car Sales Consultant
    May 2019
    1 to 2 years in the role, former employee
    Good company to start your career
    The good thingsRoster day off weakly
    The challengesTo many managers and few good ones
    2.0
    Mechanic
    May 2019
    1 to 2 years in the role, former employee
    Wouldn’t go back. Toxic environment.
    The good thingsWork life balance. Incentives. Department co workers
    The challengesManagement, a little too top heavy. You’re just a number.
    2 people found this helpful
    1.0
    Business Manager
    Feb 2018
    Good reality check...
    The good thingsCross sell Multi brands
    The challengesTo gain trust of sales team as a BM
    5.0
    Sales Consultant
    Nov 2017
    7 to 8 years in the role, former employee
    I enjoyed my time there
    The good thingsGreat team environment
    The challengesKeeping mentally focused everyday
    5.0
    Welshpool yard organiser
    Oct 2017
    1 to 2 years in the role, former employee
    Low wagers for loads of work
    The good thingsGreat job, great location
    The challengesWorking with bad management
    5.0
    Assistant Broker
    Aug 2017
    1 to 2 years in the role, former employee
    If it wasnt for the travel hassels i'd still be there, i enjoyed working therer and learnt alot
    The good thingsYou work hard you get recognised
    The challengesWorking in an environment with many men
    4.0
    Front Desk Receptionist
    Aug 2017
    Would work there again.
    The good thingsIf you do the right thing by the company the managers will do the right thing by you.
    The challengesCustomer service is always a challenge, if you can't handle stressful clients it's not the job for you
    2.0
    Welshpool
    Aug 2017
    5 to 6 years in the role, former employee
    Would not work for John Hughes again. minimum wages and no career development
    The good thingsWork life balance, friendly staff.
    The challengesNo career development at all. Very low wage
    5.0
    Motor Mechanic
    Sep 2016
    Less than 1 year in the role, former employee
    Great
    The good thingsGood supporting and very friendly environment working place
    The challengesEasy no difficult or challenging
    5.0
    Payroll officer
    Feb 2016
    It was funtastic & I did learn a lot.
    The good thingsFriendly environment
    The challengesSome days can be hectic.
    4.0
    Receptionist
    Feb 2016
    1 to 2 years in the role, former employee
    Good experience
    The good thingsGood work environment , I met some great people there.
    The challengesThe pay wasn't great.
    1.0
    Automotive Parts Interpreter
    Feb 2016
    1 to 2 years in the role
    absolutely appalling
    The good thingsDiscounts on parts and certain employees
    The challengesKeeping calm with the management staff
    2 people found this helpful
    3.0
    Car Detailer
    Sep 2015
    Less than 1 year in the role, former employee
    Great employees, Average Employers.
    The good thingsWorking with a range of different people is always good.
    The challengesHaving people work above you with little respect for you.
    1 person found this helpful
    1.0
    Digital marketing manager
    Sep 2015
    Less than 1 year in the role, former employee
    Very frustrating
    The good thingsNothing
    The challengesDoes understand technology
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