Employees enjoy working with the fun and engaging products at Kidstuff, particularly the range of educational toys that bring joy to customers and children. The in-store team is frequently praised as supportive, passionate, and lovely to work with, creating a positive environment. Many appreciate their store managers for being caring and encouraging, and value the 30% staff discount as a generous benefit. The thorough product training and comprehensive policies help employees feel prepared for their roles, and interacting with customers, especially seeing children's excitement, is a highlight of the job.
However, there are some potential challenges, including concerns about upper management communication and disconnect from in-store realities. The workload can be demanding, with employees managing multiple tasks often with limited support. Shift allocation can be inconsistent, with most roles being casual, making it challenging to secure stable income and career advancement opportunities are limited. Stock levels can be overwhelming at times, creating organisational challenges, and employees have noted frequent management changes at head office level.