2d ago
2d ago
L'Occitane
(34 reviews)
Company Profile
Company overview
Industry
Health & Beauty Retail
Ever since it was founded in 1976, L'OCCITANE has nurtured simple values: authenticity, respect and sensoriality. This is more than a philosophy; it is a commitment that, over the years, has influenced many of important decisions. All of our actions and choices are guided by a twofold desire: to preserve and to pass on. It is this that gives our brand its life force, its meaning and its purpose.Respectfulness is at the heart of L’OCCITANE’s values, helping to guide its social policy, with the following major points:• Development of human resources to support the group’s growth while allowing employees to express their potential career aspirations• Work / life balance• The integration of people with disabilities: The openness to diversity, particularly disabled people who are enrolled in the human resources policy of the company, and bound by the actions of the disability team. 2012 L’OCCITANE now has over 2,000 stores all over the world!Source: This is an extract from the company's own website
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Reviews overview
3.234 ratings in total
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74%
56%
What’s it like working at L'Occitane?
AI summary of recent reviews
L'Occitane employees consistently praise the company's high-quality products and generous staff benefits, including substantial discounts and monthly product gratis. The positive team environment is frequently highlighted, with many describing a family-like atmosphere among colleagues. Additionally, the company's comprehensive training programs and development tools are well-regarded by staff members.
However, employees note some areas for improvement, including the need for enhanced management support and communication. The performance expectations and sales targets are described as demanding, and some employees, particularly those in management positions, indicate that maintaining work-life balance can be challenging, especially with weekend work requirements.
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Recent reviews
1.0
Assisant Boutique Manager
Feb 2026Canberra ACT 2600Less than 1 year in the role, current employee
THE WORST. PLEASE DO NOT WORK HERE UNDER THAT PARTICULAR REGIONAL MANAGER.
The good thingsI recently interviewed for an Assistant Boutique Manager role. While the interview process itself was organised, I felt concerned by comments suggesting candidates from other retail sectors (such as fashion) may not perform well in cosmetics. Although there job description never mentioned they only welcome people from the cosmetic background, what a JOKE. As retail skills are often transferable, this came across as somewhat dismissive. A more open mindset toward diverse retail experience would strengthen hiring decisions and candidate experience. Regional Manager based in Melbourne needs to be open minded and hire people of diverse background, she is a joke.
The challengesChange your Manager- have a people with growth mindset and people who respect others hard work, experience, skill and knowledge.
1.0
Beauty Adviser
Dec 2024Melbourne VIC 3000
Nightmare cross a comedy show
The good thingsProducts are nice. Company stands for good causes.
The challengesThe management team in Melbourne is abit of a joke to be honest. The regional manager is completely delusional and the field coach may aswell be a Christmas casual. Don’t compromise your peace and happiness for this place it’s not worth it. Avoid this company at all cost especially Melbourne.
1.0
Beauty Advisor
Oct 2024Melbourne VIC 30005 to 6 years in the role, former employee
Run … don’t walk away from this place … there are many other Great Places to Work that actually care about their people … this is NOT one of them
The good thingsGray products and Staff discount
The challengeshad become very difficult place to work … if the regional didn’t like you then you would not get shifts (manager has no authority or voice) and when you tried to talk to someone it would all just get pushed under the carpet. WAS worthy of Great Place to Work but certainly not when I had left.
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