MAC1
    (6 reviews)
    Unclaimed

    Company Reviews

    Working at MAC1

    1.86 ratings in total
    5
    0
    4
    1
    3
    0
    2
    2
    1
    3
    17%
    Rate salary as high or average
    17%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(6 ratings)
    Career development
    1.3(6 ratings)
    Benefits & perks
    1.8(6 ratings)
    Management
    1.3(6 ratings)
    Working environment
    2.7(6 ratings)
    Diversity & equal opportunity
    2.2(6 ratings)
    Ratings for MAC1 are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 6 reviews sorted by most recent
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    1.0
    iPhone and Mac Technician
    Nov 2019
    1 to 2 years in the role, former employee
    Only work here if you live at home and don’t have expenses.
    The good thingsThe staff not Management.
    The challengesManagement, salary.
    1.0
    Technician
    May 2019
    1 to 2 years in the role, former employee
    Company changes, incompetence and more!
    The good thingsmeeting customers that are fun and quirky, and having great conversations with them.
    The challengesEmployees from around the country being let go for no reason, stores closing and relocating to save money, company changing hands to save upper management from bankruptcy. Being made to do dangerous work alone, and doing jobs that are far out of your job description. No support when things go wrong, angry customers with no help from management. Carrying the store alone on numerous days, coworkers taking extended leave and sick days without any relief. Competent workers and management being replaced with incompetent people who have never worked a day in tech nor repairs in their lives.
    2.0
    Service Technician
    Nov 2018
    All Australia1 to 2 years in the role, former employee
    A great company that is let down by poor management
    The good thingsGreat local team at my service location, a fun and exciting job that always had a new challenge to handle, and the ability to attend events and training sessions run by Apple
    The challengesPoor management with little to no communication. Frequent errors in pay which take weeks to sort. Frequent mismanagement of finance and delay in supplying required equipment. Management keep employees in the dark about everything. Starting annual salaries are extremely low with the promise of a salary review after 6 months, this rarely results in a change in pay once hired.
    2.0
    Business Development Manager
    Apr 2018
    All Australia1 to 2 years in the role, former employee
    I enjoyed most of my time in the role and doing my Job, my hard work was not appreciated or recognised. Unreasonable target increases and well below average salary did no make it worth while.
    The good thingsSome great people worked in the organisation
    The challengesManagement capability and retail store process/mentality being applied to National Organisation
    1.0
    Customer Service Representative
    Dec 2017
    Unorganised
    The good thingsGood weekend loading
    The challengesNo help from management learning my role. Left alone from day 1.
    4.0
    Service Technician
    Sep 2017
    1 to 2 years in the role, former employee
    Great line managers however limited by upper execs - needs improvement.
    The good thingsGreat people in same department
    The challengesGrowth. Eployment Retention / value.
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