Mantra Group
    (162 reviews)

    Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Specialities

    Hospitality, Reservations, Housekeeping, Front Office/Guest Services, Chefs/Cooks, Food & Beverage, Management

    Company size

    1,001-5,000

    Primary location

    Surfers Paradise, QLD, Australia
    Personal • Flexible • Trustworthy • RelaxedOffering premium accommodation with a warm welcome in bustling cities and favourite holiday destinations. With hotels, resorts and self-contained apartments on the coast and in the city, you will always find the perfect space in the ideal place. Across Australia and New Zealand, Mantra makes room for you.Mantra is a part of Accor Global, Hosting 40+ hotel brands with 5,300 hotels across 110 countries.

    Jobs at Mantra Group

    Based on your search activity

    at Mantra Hotels, Resorts and Apartments
    Coolangatta, Gold Coast QLD
    Be the warm welcome that defines our guests' stay. From check-in to check-out, craft exceptional hospitality and lasting memories in a supportive team
    Be the warm welcome that defines our guests' stay. From check-in to check-out, craft exceptional hospitality and lasting memories in a supportive team
    classification: Hospitality & TourismHospitality & Tourism
    2d ago
    2d ago

    at Mantra Hotels, Resorts and Apartments
    Surfers Paradise, Gold Coast QLD
    Take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
    Take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy.
    classification: Hospitality & TourismHospitality & Tourism
    3d ago
    3d ago

    Our mission statement

    At Accor, we are all Heartists®. Passionate and experts in what we do, each and every one of us, with our own personality, master the fine art of welcoming, connecting, and serving others. We are passionate about people and attentive to the world, it is the Heartist® way of being.

    Featured

    Work Your Way to Gold Coast at Accor

    Gallery photos

    Reviews overview

    3.5162 ratings in total
    5
    51
    4
    42
    3
    27
    2
    13
    1
    29
    72%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Mantra Group?

    AI summary of recent reviews

    Mantra Group employees frequently highlight the positive aspects of working with supportive and friendly colleagues who help create a good team environment. The company offers valuable benefits including hotel discounts through both Mantra and Accor properties, and some locations provide a professional working environment with opportunities for skill development.

    However, employees note several operational challenges, including inconsistent management support across properties and limited career advancement opportunities. The work can be physically demanding in certain departments, particularly housekeeping, and maintaining work-life balance can be challenging due to irregular scheduling during peak seasons and holidays.

    Recent reviews

    2.0
    Assistant Front Office Manager
    Oct 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Lack of leader and staffing; Over-work with minimum pay
    The good thingsFriendly team members
    The challengesover-work, lack of staff, no standard protocols, lack of leadership in the property
    4.0
    sou chef breakfast
    Oct 2025
    Mackay Harbour QLD 47401 to 2 years in the role, current employee
    Excellent great place to work
    The good thingsNice place to work great staff nothing is a drama
    The challengesJust the outside area to get more customers
    1.0
    Housekeeper
    May 2025
    Southbank VIC 30061 to 2 years in the role, former employee
    Stay Away if you value your physical and mental health!
    The good thingsWorkmates make the worst day ok.
    The challengesThe pay is a joke. The roster is a joke. Staff morale is low and management is sickeningly incompetent. The number of rooms to be cleaned are unrealistic. The housekeeping supervisor is unpleasant to work with and goes on frequent power trips by glaring at you. She is a very hypocritical person.
    Ratings for Mantra Group are shared as-is from employees in line with our community guidelines
    Find out more about working at Mantra Group. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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