Marsh Insurance
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    Marsh Insurance
    (40 reviews)
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    Company Reviews

    Working at Marsh Insurance

    2.740 ratings in total
    5
    8
    4
    5
    3
    9
    2
    4
    1
    14
    58%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends
    Work/Life balance
    3.1(40 ratings)
    Career development
    2.6(40 ratings)
    Benefits & perks
    2.7(40 ratings)
    Management
    2.4(40 ratings)
    Working environment
    2.8(40 ratings)
    Diversity & equal opportunity
    3.0(39 ratings)
    Ratings for Marsh Insurance are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    most recent
    1.0
    Claims Consultant
    Jan 2026
    West Leederville WA 60074 to 5 years in the role, former employee
    Transformational experience of toxic horror.
    The good thingsThe team geniunely cared about their work and rallied together.
    The challengesIncredibly toxic boys club with their executive team, that did not support hiring or replacing staff. Over worked, under paid and passive aggressive environment with no support and the moment you raise any issue with them with being made to complete 3-4 staff members roles that they refused to replace and dumped their work on you then you were the problem. Significant underpayment in comparison to the industry by at least $20k. The continous lying from the executive team to staff and clients demonstrated significant incompetence in leadership.
    1 person found this helpful
    1.0
    Insurance
    Apr 2025
    Perth Airport WA 61051 to 2 years in the role, former employee
    An underperforming and unaccountable group of executive managers who pride themselves on mediocrity.
    The good thingsThe people that were there at one time there had a collective genuine passion for service and excellence. This is no longer the case
    The challengesmanagement is non existent and not willing to deal with the issues. Clients complain about service and no action is taken by management to address the poor individual performance on a repeated level. A high turnover of key and hard working staff while exec management stay and do nothing to fix this
    2 people found this helpful
    5.0
    Accounts Executive
    Mar 2025
    Launceston TAS 72503 to 4 years in the role, current employee
    Enjoy what you do and you will never work another day in your life!
    The good thingsFlexible work arrangements Supportive team environment Personal and career growth
    The challengesThere is nothing I dislike!
    2.0
    Broker
    Sep 2024
    Perth WA 6000
    Not for everyone. Tight boys club. Not much opportunity to grow although they’ll talk about it a lot. Silo mentality.
    The good thingsA few good genuine people. Good range of client.
    The challengesManagement. Culture. Not cohesive.
    3 people found this helpful
    1.0
    Claims Consultant
    Jan 2023
    1 to 2 years in the role
    Terrible culture and overall mistake to join this organisation.
    The good thingsGood place to hide and do nothing all day if I was that way incline.
    The challengesPoorly managed, with no accountability or support. No progressive ideas and a general don’t give me a problem attitude.
    3 people found this helpful
    4.0
    Technology Graduate
    Apr 2022
    1 to 2 years in the role, current employee
    Marsh is a workplace where I am recognised for my hard work, feel included and seen.
    The good things- Great diversity, ethics and inclusion; wonderfully friendly and welcoming company culture - Interesting work (if you ask for it) - Great leadership
    The challengesAs a graduate, there could've been more done to provide a structured plan for our rotation journey.
    1 person found this helpful
    5.0
    Senior Account Executive
    Mar 2022
    Less than 1 year in the role, current employee
    I am continually blown away by how incredibly lucky I am to work for such an amazing company who shares my values and is an active participant for neccessary change in the world.
    The good thingsLives and breathes the company values. Focus on people, development, talent, inclusiveness and diversity. High levels of collaboration and enthusiasm for the role. Abundance of opportunities to work and move all around the world. Despite its size and global reach, it manages to maintain that personal touch and feel. This is a socially and ethically responsible company, it takes its role as a leader in the community really seriously. Marsh really stepped up to support its workforce and community during times of crises such as 9/11, the global pandemic and war in Ukraine. Hands down the best place I've ever worked.
    The challengesSometimes the internal processes can be a little slow, but are designed in a way to manage operational risks better and not expose the individual.
    3 people found this helpful
    1.0
    Claims Consultant
    Nov 2021
    1 to 2 years in the role, current employee
    Would not wish working here on my worst enemy
    The good things-Good office location
    The challenges-Poor work culture -No development opportunities or career progression -Lower than market salary -Domineering leadership style -High employee turnover
    2 people found this helpful
    1.0
    Claims Consultant
    Oct 2021
    Less than 1 year in the role, former employee
    The worst experience I had in Australia
    The good thingsQuite good and flexible schedule
    The challengesMicromanagement, not clear instructions, unpleasant environment
    3 people found this helpful
    5.0
    Claims Consultant
    Nov 2019
    Very Rewarding
    The good thingsGreat colleagues to work with and exposure to broader insurance market (local/overseas) to learn about insurance everyday.
    The challengesLearning about new products, and applying the thought process as to which products were relevant to different types of business. It was critical experience cause you don’t want to market wrong product or educate your customer with incorrect advice which is important for the business.
    1 person found this helpful
    1.0
    Customer Service Representative
    Nov 2019
    1 to 2 years in the role, former employee
    Interesting experience but mentally draining
    The good thingsEmployee share purchasing scheme, discounted myki cards, free financial advise
    The challengesNo career advancement opportunities, no trust in employees, rubbish salary
    4 people found this helpful
    3.0
    Principal
    Aug 2019
    former employee
    Not the company it was
    The good thingsGood bunch of people in the main and organised training and career development
    The challengesConstant restructuring and the hot desking is a terrible idea
    1 person found this helpful
    1.0
    Senior Consultant
    May 2019
    They talk a good game but the reality is something quite different
    The good thingsWorkspace and colleagues
    The challengesThe lack of good management and clear direction
    1.0
    Administration Role
    May 2019
    Horrible.
    The good thingsThere are none. When the small company I worked for was taken over by Marsh everything changed for the worse.
    The challengesTrying to concentrate in a noisy, crowded open plan office.
    2 people found this helpful
    2.0
    Delivery Lead
    Nov 2018
    5 to 6 years in the role, current employee
    Not a place to be at if it was not for the colleagues
    The good thingsGreat environment. Diversity and transparency. Townhalls with CEO
    The challengesOutdated technology. Poor management style. Very poor payers.
    1.0
    Planner
    Feb 2018
    3 to 4 years in the role, former employee
    Lesson learnt
    The good thingsUnfortunately it is an over the top corporate affair and you as a worker a just a source of income
    The challengesVery little co operation from management, again show casing that your revenue is worth more your wellbeing or transparency to client
    2 people found this helpful
    3.0
    Seevices
    Feb 2018
    5 to 6 years in the role, former employee
    Great for conditions but a reactive company
    The good thingsConditions are good.
    The challengesManagement tired and insular. No great ideas.
    2 people found this helpful
    1.0
    Insurance
    Feb 2018
    Utterly Unprofessional and narrow minded
    The good thingsTo have resigned from the company
    The challengesThe people in the small room
    1.0
    Client Service Consultant
    Aug 2017
    9 to 10 years in the role
    Horrible and best decision I made was leaving Marsh
    The good thingsNo good things, Marsh is a terrible place to work
    The challengesGetting support from anyone at Marsh
    1 person found this helpful
    2.0
    Assistant Account Executive
    Aug 2017
    1 to 2 years in the role
    Unsatisfying
    The good thingsNice office in Barangaroo
    The challengesTerrible managers, no development opportunities or learning, below market salaries
    1.0
    Insurance claims
    Aug 2017
    Worked for three months before being told they were moving the department overseas and lost my job no oportunity to move within the company
    The good thingsCushiony job automotive work... didn't have to think whilst working very autonomous
    The challengesConstant threat of not having a job only offer 3 month contracts
    1 person found this helpful
    1.0
    Account Executive
    Aug 2017
    I am really disappointed I took the job
    The good thingsOpportunity for promotion
    The challengesCulture was terrible
    3.0
    Assistant Account Executive - commercial
    Apr 2017
    Perth WA 60001 to 2 years in the role, current employee
    Comfortable
    The good thingsGood environment, good clients, good resources.
    The challengesAverage pay, slow progression.
    4.0
    Learning and Development Consultant
    Feb 2016
    7 to 8 years in the role, former employee
    Best insurance broking job I have had in my insurance career of 35 years
    The good thingsCareer Development, excellent individual manager, very good working environment, supportive colleagues and my employer had great credibility in the industry which passes through to the employees and work ethic.
    The challengesNot too many challenges just enough for my own personal and and business development
    1.0
    Business Analyst / Project Manager
    Feb 2016
    A project that was not set up to win - constantly ignoring warnings from staff
    The good thingsAmbitous project outcomes
    The challengesDid ot do proper analysis of technology, no testing, ignored warning and issues
    1 person found this helpful
    4.0
    Team Assistant
    Feb 2016
    1 to 2 years in the role, former employee
    Good place to work because of the people you work with but low wages and no possibility of going anywhere
    The good thingsGood people and they pay your private health insurance
    The challengesTrying to move up in the company is almost impossible
    3.0
    Marketing
    Feb 2016
    Ineffective and inefficient
    The good thingsThe people who strive to make a difference but unfortunately, too few and far between
    The challengesLeadership roles handed to people without the skills to deliver, nor care to make a difference. All talk and no action, from top cascaded down.
    1 person found this helpful
    2.0
    Assistant Account Executive
    Feb 2016
    1 to 2 years in the role, current employee
    It pays the bills
    The good thingsSadly there are no positive sides at the moment
    The challengesDealing with extra work and pressure during a transition and hiring freeze
    4.0
    Risk Manager
    Feb 2016
    3 to 4 years in the role, former employee
    Enjoyable working environment with kts of opportunity for career progression.
    The good thingsThe people and diversity of work.
    The challengesLots of travel can sometimes take a toll.
    5.0
    Assistant Account Executive
    Feb 2016
    1 to 2 years in the role, former employee
    Fantastic and would love to go back
    The good thingsGreat office great people
    The challengesThere was no challenges
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Perth WALaunceston & North East TAS