MAS National
    (5 reviews)
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    Company Reviews

    Working at MAS National

    4.25 ratings in total
    5
    4
    4
    0
    3
    0
    2
    0
    1
    1
    80%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    4.6(5 ratings)
    Career development
    4.0(5 ratings)
    Benefits & perks
    3.6(5 ratings)
    Management
    4.2(5 ratings)
    Working environment
    4.6(5 ratings)
    Diversity & equal opportunity
    4.6(5 ratings)
    Ratings for MAS National are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Consultant
    Mar 2026
    Parramatta NSW 21501 to 2 years in the role, current employee
    Ample support and acknowledgement
    The good thingsI am very confident I made the best choice by joining this organisation. I have received ample support from management and colleagues which has pushed me to exceed my KPI's daily. No concerns in the slightest. I have always been acknowledged for my hard work and have been provided great flexibility.
    The challengesNo negative challenges as this position has pushed me to push myself in furthering my career development.
    1 person found this helpful
    5.0
    Consultant
    Mar 2026
    All Sydney NSW2 to 3 years in the role, former employee
    Supportive culture and purpose-driven work, with occasional workload and process challenges.
    The good thingsPeople are generally willing to help, collaborate, and share knowledge. It’s a workplace where colleagues look out for one another. There are opportunities to learn, upskill, and grow into new responsibilities. Leaders are often open to helping staff build their career pathways. The organisation is supportive of work–life balance and understands personal commitments when they arise. The work has a clear purpose, and it feels rewarding to contribute to something that helps people. Managers are open to conversations, feedback, and supporting staff where possible.
    The challengesThe pace can be fast and the workload can feel heavy during busy periods, which may create pressure.
    1.0
    Contact Centre Consultant
    Oct 2023
    Adelaide SA 5000
    Endless pressure from management and constant changes
    The good thingsGreat colleagues and a convenient CBD location, but limited other perks.
    The challengesManagement relentlessly pushes to achieve unrealistic sales targets, all without offering any financial incentives, yet they insist it's not a "sales job." Agents are left to trying to find ways to make it through. Instead, what management should be doing is creating a competitive and motivating incentive structure for us agents to thrive. But, you know, they're not exactly eager to share even a crumb with their top performers which is why I guess nobody sticks for long.
    5.0
    Customer Service Advisor
    Oct 2022
    Less than 1 year in the role, former employee
    Fantastic entry level job, great for 1st-2nd job for those looking to go into government work/office work.
    The good thingsHonestly a fantastic company for 99% of people out there. Nothing to fault- but it's not for that 1%
    The challengesNot too much, the work is relatively simple for the compensation.
    5.0
    Project Support Officer
    Mar 2019
    1 to 2 years in the role, current employee
    The perfect role to encompass my skills
    The good thingsFantastic culture, great staff to work with.
    The challengesNone, it fits me like a glove.
    1 person found this helpful
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