Mater Group
(182 reviews)
Company Reviews
Working at Mater Group
2.3182 ratings in total
5
22
4
26
3
20
2
36
1
78
81%
36%
Work/Life balance
2.6(179 ratings)
Career development
2.2(179 ratings)
Benefits & perks
2.8(145 ratings)
Management
2.0(179 ratings)
Working environment
2.5(179 ratings)
Diversity & equal opportunity
2.6(171 ratings)
reviews
Showing 8 reviews for Northern QLD
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1.0
Nurse
Mar 2026Townsville QLD 48103 to 4 years in the role, current employee
Not a recommended employer
The good thingsTeam on the ground is lovely but management lacks appreciation of staff and is out of touch. Appears upper management does not value their nurses.
The challengesNeeds to go digital, improve nursing resources and show appreciation to their staff that provide the patient care. Don't seem to recognise staff for their contributions.
13 people found this helpful
3.0
Contractor
Mar 2026Townsville QLD 48101 to 2 years in the role, current employee
A disappointing and uninspired digital experience. Not reflective of our standards.
The good thingsMater’s mission and clinical teams are strong and inspirational. There is genuine potential if the digital leadership and capability are uplifted correctly.
The challengesThe Mater digital experience and Copilot rollout are disappointing. The program feels shallow, adds little beyond standard Microsoft material, and lacks genuine expertise. Leadership comes across as well‑meaning but out of depth, with engagement that can feel condescending rather than enabling. Content is dull and unimaginative, offering no real uplift for staff or the organisation. From a content and user‑experience perspective, the offering is dull and unimaginative, adding no meaningful value. There is no sense of innovation, no practical enablement, and no evidence of understanding how AI should be embedded into a complex health environment.
14 people found this helpful
5.0
Communications and Engagement Manager
Jan 2025Townsville QLD 48103 to 4 years in the role, current employee
Wholesome, fulfilling and lifechanging in all the best ways.
The good thingsStaff culture, career progression, passionate team members.
The challengesIt's so hard to name any challenges I had - everyone is there to give the best care to every patient.
6 people found this helpful
5.0
Registered Nurse
Sep 2024Townsville QLD 48103 to 4 years in the role, current employee
Great work life balance and understanding managers
The good thingsGreat work culture, I feel heard from my managers and feels greta to be apart of a compassionate team
The challengesShifts at the start, however when discussing with my manager they were able to introduce a flexible working arrangement. This has been great and my family and I are so happy!
4 people found this helpful
Human ResourcesThank you for taking the time to complete a review. Mater is committed to reviewing all feedback. If you would like to discuss further, please contact the Mater Human Resources department via [email protected] with your best contact details.
30d+ ago
5.0
Nurse Manager
Sep 2024Townsville QLD 4810
Enjoy coming to work each day and while we work hard, we have fun at the same time.
The good thingsFlexibility and the collegial relationships you develop working in a supportive and caring organisation.
The challengesAny challenges I have had in my career I have felt heard and feel they were handled in professionally responsible and ethical manner.
6 people found this helpful
Human ResourcesThank you for taking the time to complete a review. Mater is committed to reviewing all feedback. If you would like to discuss further, please contact the Mater Human Resources department via [email protected] with your best contact details.
30d+ ago
5.0
Nursing Services
Sep 2024Pimlico QLD 4812
A great organisation to work for. I have been at Mater for many years now and it is very exciting to see the changes being made and new and exciting services being delivered. Working at Mater Private Hospital Townsville really feels like you are part of a big family.
The good thingsI am fortunate enough to work with an amazing team of professionals.
Many opportunities to progress your career if that is what you are looking for.
The challengesThroughout my time at Mater I have not faced any significant challenges.
5 people found this helpful
Human ResourcesThank you for taking the time to complete a review. Mater is committed to reviewing all feedback. If you would like to discuss further, please contact the Mater Human Resources department via [email protected] with your best contact details.
30d+ ago
1.0
Clinical Nurse
Jun 2023Townsville QLD 4810Less than 1 year in the role, former employee
Don’t do it! Not worth the stress!
The good thingsNothing very toxic environment
The challengesEverything no support for staff, very junior management only able to excel if you know people. Very toxic culture
14 people found this helpful
1.0
Administration Clerk
Apr 2023Townsville QLD 48105 to 6 years in the role, former employee
if you just want to be a number then it's the place for you. if you are an outspoken person don't do it
The good thingsdepending on the department, some good working relationships.
The challengestoxic environment. no management support. no appreciation for going above and beyond. have to be a yes sir yes ma'am employee
11 people found this helpful