Lots of late nights markingThe good thingsThe people, including the tutors and receptionists, are generally friendly and the environment is fairly welcoming, in a corporate sort of way. There are a lot of opportunities to earn more money by taking on extra hours or duties, and you can move up the ranks quickly if you get good scores on your WEQ to become a teacher or head tutor etc.
The challengesThe pay is pretty average, with roughly $19 an hour for a beginning tutor. Tutors are expected to do around 3 classes worth of marking each week, which in practice amounts to (paid) homework from your job each week. This is paid at around 30c a page. While head tutors etc. claim that this marking should pay a lot more per hour than the tutoring, unless you are very quick and completely focussed this will likely chew through a lot of your spare time each week. Finally, the environment is a corporate culture, complete with meetings in which you cloak everything in HR terminology and have to teach the other tutors in a weird judgement session, performance reviews based on surveys conducted after each tutoring session etc. This could be a pro for some, but for me it was definitely a con.