Employees consistently highlight that colleagues and fellow drivers are supportive and helpful, creating a strong sense of camaraderie. The pay rates and conditions are competitive, and some locations offer good flexibility and work/life balance. Local and Eastern State managers are noted for being caring and supportive of their staff.
However, there are some potential challenges, particularly regarding management under new ownership, with some employees noting a lack of transport knowledge and operational understanding. The company culture has shifted following ownership and management changes, and vehicle maintenance standards could be improved in some locations. The role can be demanding with heavy workloads and scheduling challenges, and some staff find communication with management difficult at times.