Employees at Merivale appreciate several aspects of their work experience, including the staff benefits and venue discounts available to them. The company's multiple venues provide opportunities for career progression within the hospitality industry, and many employees value their supportive team members and the friendly colleagues they work alongside.
However, there are some areas that present challenges. Reviews consistently mention concerns about management experience and training, with varying leadership quality across venues. The work-life balance can be demanding, with actual working hours often exceeding contracted hours, including weekend and holiday work. The organisation also experiences high staff turnover, which impacts operational consistency.