Mrs Mac's
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    Mrs Mac's
    (31 reviews)
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    Company Reviews

    Working at Mrs Mac's

    2.531 ratings in total
    5
    7
    4
    2
    3
    5
    2
    3
    1
    14
    61%
    Rate salary as high or average
    35%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(31 ratings)
    Career development
    2.2(31 ratings)
    Benefits & perks
    2.2(31 ratings)
    Management
    2.3(31 ratings)
    Working environment
    2.6(31 ratings)
    Diversity & equal opportunity
    2.7(31 ratings)
    Ratings for Mrs Mac's are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 31 reviews sorted by most recent
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    1.0
    Sales Role
    Feb 2026
    All Gold Coast QLD1 to 2 years in the role, former employee
    Rum way and save your energy for the right company,
    The good thingsBeen way from the office,
    The challengesBad place to work. A toxic culture driven by new management who lack understanding of the business and the food industry, relying on irrelevant past experience that doesn’t translate to selling pies or understanding client and distributor challenges. Products are launched at national trade shows with no stock, pre-orders delayed for months, and no marketing support. Targets are unrealistic and set to fail, created to look good in management meetings but far removed from reality. Bonuses are promised and never delivered, credit is taken for others’ ideas, blame is shifted for poor decisions, and there are no systems or support. All about appearances, lipstick on a piggy. That results in extremely high turnover due to toxic and incompetent leadership.
    2 people found this helpful
    1.0
    Sales
    Nov 2025
    Rhodes NSW 21381 to 2 years in the role, former employee
    Horrific experience - dont do it.
    The good thingsSome of the office team helped create a supportive environment
    The challengesMy experience at Mrs Mac’s was overwhelmingly negative due to the deeply toxic culture fostered by management. The business operates without any meaningful strategy or clear direction, and decisions are made on a whim without any communication to the broader team. Management set unrealistic and constantly shifting expectations with little to no support or resources provided—then blame individuals when impossibilities aren’t achieved. The lack of transparency and trust means staff are frequently undermined, gaslit, or pushed aside without explanation. It is common for staff to leave within three months. The sales team turns over every 6 months. People don’t leave jobs, they leave managers. In this case, that statement couldn’t be more true. There is no consistency in applying expectations or ways of working across the team with some having access to hybrid working and others not. Until there is genuine accountability at a leadership level, this pace will remain a revolving door.
    2 people found this helpful
    1.0
    Project Manager
    May 2025
    Morley WA 60624 to 5 years in the role, current employee
    My experience with this pie company has been deeply disappointing. The management is disorganized and lacks any real sense of direction. Despite the CEO’s clear vision for quality and fresh ingredients, what happens on the ground is the complete opposite. Frozen meat is routinely blended with fresh meat—directly contradicting company policy and compromising product integrity. This not only deceives customers but also reflects serious ethical concerns within the operational team. Internally, the company is still relying on outdated systems—critical data and operations are managed entirely through Excel, which leads to inefficiencies, constant errors, and no real accountability. On top of that, training is virtually nonexistent. New hires are thrown into their roles with little to no support, making it difficult to meet expectations or maintain standards. There’s a clear disconnect between leadership and daily operations. Until serious changes are made to enforce accountability.
    The good thingsStaff discount on pies.
    The challengesWorking with this company has been a frustrating experience due to extremely poor management practices. There's a complete lack of structure, and decisions often seem arbitrary or reactionary.
    2 people found this helpful
    1.0
    Maintenance fitter
    Apr 2022
    9 to 10 years in the role, former employee
    Was proud to be working here once, Now an embarrassment to say I did.
    The good thingsWas a great company once to work for not anymore
    The challenges Poor communication and support from management in the maintenance department. Some so called workers get away doing not much at all while the others carry the load. Pretty sad when you can actually run the department better than the managers .
    2 people found this helpful
    1.0
    Sales Assistant
    Apr 2022
    5 to 6 years in the role, former employee
    Absolutely poor communication and support from management. Perfect for those wanting work/ life balance and to be stuck in one position for their time being here.
    The good thingsFew decent employees
    The challengesNothing at all, each role is very much the same from day to day for the most part.
    2.0
    Manufacturing Labourer
    Jan 2022
    Less than 1 year in the role, former employee
    pathetic management and supervision
    The good thingsemployees getting work-life balance
    The challengesno fixed roles. every day different production areas .
    1.0
    Engineering
    Feb 2021
    Working for a company that I have more experience than my manager.
    The good thingsZero, poor organisation, under qualified management
    The challengesNo direction, No supervision, certain individuals being looked after and hardly doing any work.
    1 person found this helpful
    1.0
    Packer
    Nov 2019
    5 to 6 years in the role
    Happy to have a different job now
    The good thingsWhat good thing's? Few good managers
    The challengesNot enough time for breaks. Long hours.
    1.0
    Machine Operator
    Nov 2019
    3 to 4 years in the role, former employee
    Just not a good place to work for.
    The good thingsNot many to mention, poor organisation
    The challengesWorking with management was very difficult
    2.0
    Sales Manager
    Nov 2019
    9 to 10 years in the role, former employee
    Started off well, but Senior Management very poor - they hire their mates into key roles with no experience.
    The good thingsGood Team environment before they started laying everybody off
    The challengesMake up policy as they go. The goal posts keep moving daily.
    4.0
    Quality Assurance Officer
    Oct 2019
    Less than 1 year in the role, current employee
    Great company and people to work for
    The good thingsThe work environment is great, super friendly coworkers, acceptable expectations.
    The challengesLiving on the salary
    1 person found this helpful
    1.0
    Packer
    Sep 2019
    Less than 1 year in the role, former employee
    Poorly ran company and absolutely pathetic supervisors. It's a joke
    The good thingsCo workers are lovely
    The challengesNone same role every day
    4.0
    Supervisor
    May 2019
    Great.
    The good thingsPeople. New opportunities.
    The challengesNew challenges. Production activities.
    5.0
    Electrician
    May 2019
    3 to 4 years in the role, former employee
    I enjoy in my work at Mrs Mac's
    The good thingsI enjoy during problem solving. everybody help together as teamwork. balance responsibibility and safety implementation.
    The challengesWhen I work in night shift if there had encounter problem I need my own decision because no Boss, challenges to make solve the difficult problem.
    3.0
    Storeperson
    May 2019
    An Ok job while you are pursuing a different career
    The good thingsSome of the staff, the job was ok when properly staffed
    The challengesManagement was difficult, did not want to improve the business on the ground floor
    5.0
    Costing Analyst
    May 2019
    3 to 4 years in the role, former employee
    Great learning experience to develop me professionally.
    The good thingsNice people. Great supportive environment.
    The challengesThe job was complex and very dynamic as the competitive rivalry in the industry is very intense.
    1.0
    Food Process Worker
    Mar 2019
    Don't bother working here.
    The good thingsNo good things to say about this place.
    The challenges1 shift a week. No proper roster. They cancel your shifts the day before.
    1.0
    line operator/forklift driver
    Dec 2018
    3 to 4 years in the role, former employee
    IT WAS VERY UNPLEASANT
    The good thingsnothing,absoletly nothing
    The challengeseverything I couldnt even take a day off to go too my new born babys doctors appointments
    5.0
    QA Officer
    Feb 2018
    Very fun full of learning curves but most of all teamwork
    The good thingsGood culture and atmosphere, great people, great product and great pay
    The challengesLimited oppotunities
    1.0
    Several roles
    Feb 2018
    Bitter
    The good thingsFree pies for lunch Pies pies pies and sausage rolls
    The challengesEverything Lots of problems in lots of areas too many to list
    1.0
    Sales
    Nov 2017
    Poor
    The good thingsThe staff in our department
    The challengesNew Management who have no idea
    2.0
    Stores all rounder
    Aug 2017
    5 to 6 years in the role, current employee
    It was good in the beginning the last year was the worst
    The good thingsA couple of good managers and most of the workers are good people
    The challengesExpect the unexpected don't expect logical
    3.0
    Risk services
    Apr 2017
    Was ok while it lasted
    The good thingsGood fellow workers around
    The challengesPoor safety culture, management not held accountable
    3.0
    Warehouse supervisor
    Sep 2016
    11 to 12 years in the role, current employee
    Another day at the mac farm.
    The good thingsSome good people to work with. Can be a friendly atmosphere. Close to home when travelling.
    The challengesDealing with red tape and unnecessary politics. Dealing with to many ongoing changes .
    1.0
    HR Truck Driver
    Feb 2016
    1 to 2 years in the role, former employee
    absolutly a waste of my life
    The good thingsNothing yes you finish early but you end up in bed all day
    The challengesTrying to get managment to see your point of view but they dont
    3.0
    cost accountant
    Feb 2016
    great but supervisor was very unprofessional
    The good thingswell structured finance team; good system in place; team building activities; overtime only when necessary
    The challengesthe biggest is having a very unprofessional supervisor who was very mean
    1 person found this helpful
    5.0
    Sales Manager
    Feb 2016
    1 to 2 years in the role, former employee
    Great place to work
    The good thingsThe people make this great
    The challengesMaking sales are the challenges
    5.0
    Executive Assistant to GM
    Feb 2016
    5 to 6 years in the role, former employee
    Would go back if they'd have me.
    The good thingsFamily environment, very welcoming.
    The challengesAlso, family environment, at times resistant to change
    5.0
    Office Manager
    Feb 2016
    A good place to work otherwise I wouldn't have spent the last 12 years there.
    The good thingsI have flexibility & that's important especially at times when your child is ill.
    The challengesThe tools & systems used by everyone
    5.0
    R & D Manager
    Sep 2015
    5 to 6 years in the role, current employee
    Have been here 6 years and have enjoyed every day.
    The good thingsBeing a Family owned Business, you are treated like a Person not just a number.
    The challengesThere are always Challenges in the role I have due to specific customer requirements.
    1 person found this helpful
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