(163 reviews)

Company Profile

Company overview

Website

MUFG Pension & Market Services

Industry

Financial Investment Services

Specialities

Technology platforms, Financial data administration

Company size

5,001-10,000

Primary location

Sydney, Australia

A global, digitally enabled business connecting millions of people with their assets – safely, securely and responsibly.From equities, pension and superannuation to investments, property and other financial assets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.We help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experiences that leverages the expertise of our people combined with technology, digital connectivity and data insights.

Jobs at MUFG Pension & Market Services

Based on your search activity

Administrator, Defined Benefits

at MUFG Retirement Solutions

Parramatta, Sydney NSW

Support the delivery of high‑quality superannuation administration services for our clients and members, ensuring service levels are met.

classification: Insurance & SuperannuationInsurance & Superannuation

12h ago

Case Manager

at MUFG Retirement Solutions

Melbourne VIC

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly.

classification: Insurance & SuperannuationInsurance & Superannuation

2d ago

Our mission statement

Connecting people with their assets – safely, securely and responsibly.

Reviews overview

2.2163 ratings in total

5

18

4

22

3

11

2

42

1

70

51%

Rate salary as high or average

30%

Employees recommend this employer to friends

What’s it like working at MUFG Pension & Market Services?

AI summary of recent reviews

Employees appreciate the friendly and supportive colleagues at MUFG Pension & Market Services, with team members helping each other navigate their roles. The flexible work arrangements, including work from home and hybrid options, are valued, along with the convenient office locations near major transport hubs in Parramatta and Melbourne.

However, there are some potential challenges, including management practices that could be more consistent in providing leadership and support. Salary levels are reported to be below market rates with limited increases and bonuses. Employees also note that workload expectations and KPIs can be demanding, whilst training and onboarding support could be enhanced. Additionally, technology and systems may benefit from modernisation, and career progression opportunities appear to be limited.

Recent reviews

1.0

Customer Service Officer

Mar 2026

Melbourne VIC 30001 to 2 years in the role, former employee

Dont work here, u will leave this organization burnt out wishing u never joined in the first place

The good thingsfrankly, nothing good about this place,

The challengesOutdated technology, no communication between admin teams and front facing call staff. Managers are clueless about workflows and point of contacts, new mangers magically dropped in without any experience in super and we have to guide them on how to do their job. Support from managers is non existent and KPI's are watched over and if you cant get something done you are the problem although they never support you in the first place. The best bet to survive here is to get in close with older employees and ask their help through teams when you face difficult calls at the call center. Even managers dont know as much as they do and for some reason these people are never promoted. Pay is also below the industry standard for this role and the verbal threats from customers for their needs not being met is not worth the headache.

1.0

Customer Service Representative

Nov 2025

Parramatta NSW 2150Less than 1 year in the role, current employee

Worst experience in my life, good luck to them in the future

The good thingsNothing honestly, this job was so boring and management had no idea what they were doing

The challengesEverything, especially higher up management for the role I was in. Very incompetent leadership and don’t have by idea what they’re talking about.

3.0

Data Analyst

Oct 2025

Parramatta NSW 2150Less than 1 year in the role, former employee

Management quality and decisions at Link Group declined sharply after MUFG’s acquisition.

The good thingsTechnically sound employees and colleagues

The challengesIt has become pathetic at management level since LinkGroup was acquired by MUFG. MUFG made things difficult for employees to continue working.

Ratings for MUFG Pension & Market Services are shared as-is from employees in line with our community guidelines

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