Nando's
    (186 reviews)

    Company Reviews

    Working at Nando's

    3.3186 ratings in total
    5
    50
    4
    47
    3
    35
    2
    26
    1
    28
    63%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(185 ratings)
    Career development
    3.0(185 ratings)
    Benefits & perks
    3.4(185 ratings)
    Management
    3.0(185 ratings)
    Working environment
    3.4(185 ratings)
    Diversity & equal opportunity
    3.7(185 ratings)
    Ratings for Nando's are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Captain Waiter
    Dec 2025
    Oman Ama QLD 43521 to 2 years in the role, current employee
    I have learn grown and make me better version
    The good thingsCustomer service we love what we do
    The challengesIt's buzy restaurant
    5.0
    Supervisor
    Dec 2025
    Chatswood West NSW 2067Less than 1 year in the role, current employee
    Work environment and culture is excellent. As a work place i will rank 9.5 out of 10.
    The good thingsWork culture , Team building , Training , teaching and take feedback from team.
    The challengesSalary might need to be increase base on performance .
    1.0
    Patrao
    Nov 2025
    Brisbane QLD 40002 to 3 years in the role, former employee
    Understaffed, toxic upper management, terrible salary, unrealistic KPI
    The good thingsThe bad out weigh any good. Motto is family and caring about the people but this is untrue. It is purely about the $
    The challengesMore staff and hours. The complaints across all restaurants should speak for itself on how understaffed all the restaurants are.
    2.0
    Team Member
    Oct 2025
    Perth WA 6000Less than 1 year in the role, former employee
    I enjoyed working with the people, but not the job itself.
    The good thingsBest coworkers ever.
    The challengesUnderstaffed. Dinner rush is unmanageable having 5 employees on roster. Workflow needs to be improved. System needs to be changed. Some kitchen equipment aren't best suited for the job required. Packaging isn't ideal. Chips go very soggy in the paper bags really fast.
    1.0
    Assistant Restaurant Manager
    Oct 2025
    Maroochydore QLD 45582 to 3 years in the role, former employee
    Bad culture, poor management, and dealing with rude customers made it a tough place to work.
    The good thingsIt’s a good place if your restaurant is meeting its targets and you have a good cultural and full FTR. Good bonuses. Annual Christmas parties with a bar tab that will make you forget about your worries
    The challengesThe workplace has a toxic culture and poor management, with many leaders lacking proper training and respect for staff. Part-time employees (nandocas) are often criticised publicly in Monday morning meetings without constructive feedback or support followed through directly to them. Chronic understaffing forces team members to take on unrealistic workloads, while promotions are frequently based on favouritism rather than merit. The company promotes strong values but consistently fails to uphold them. When staff face trauma from customers, they’re directed to the EAP program but still expected to handle the toughest shifts without extra support. Concerns about staffing, workload, and wellbeing are often dismissed, and those who speak up are treated as the problem.
    4.0
    Allrounder
    Oct 2025
    West Lakes SA 5021Less than 1 year in the role, current employee
    Easy and Fun. Sometimes stressful during rush hours, but that's just hospitality.
    The good thingsShift Meals, Cooking in the Kitchen (learning skills), Customer Interaction
    The challengesWhen it's busy, it can get a bit disorderly. Having to refuse cash, I feel bad for those who don't have a card.
    1.0
    Nandoca
    Aug 2025
    Jindalee WA 6036Less than 1 year in the role, current employee
    Come for the co-workers, Go home smelling of peri-peri salt, grease, and basting.
    The good thingsThe food (on shift only, up to $30), and some of the friends you make.
    The challengesNo one ever covers shifts, they expect you to come in even if you're sick unless you find a cover. Most managers are rather incompetent and a lot of the crew lack life motivation or skills outside of standing behind a grill 9 hours a week.
    1 person found this helpful
    3.0
    Assistant Restaurant Manager
    Jul 2025
    Brisbane QLD 40002 to 3 years in the role, former employee
    Great place if you can ignore the unprofessional managers.
    The good thingsAs a crew member, this can be a great place to work. Free shift meals, fun restaurant team outings 1-2 times a year, paid for by Nando's (except it will not happen if all restaurants are short-staffed so no other restaurant in your area can cover yours for half a day - Nando's will not let the restaurant shut). Full-time managers do however get additional opportunities to learn, an iconic annual Christmas party, and there's an open-bar at every event. Also get a (small) quarterly bonus if the restaurant reaches its targets.
    The challengesRequired to work a lot of overtime - sometimes up to 10 hours per week with no extra pay. Upper management can be unprofessional and abus!ve but nothing is done if they're making good money for the company. Some ridiculous decisions are made by head office that impact the busier restaurants far worse. Extra work is added such as more items to prep, but no extra labour is given to account for it.
    3 people found this helpful
    4.0
    Administration Role
    Jun 2025
    Melbourne VIC 30001 to 2 years in the role, current employee
    Flexible and People-First, But Lacking in Advancement OpportunitiesA flexible and people-focused workplace, but with some limitations on growth I've appreciated the strong focus on flexibility and work-life balance—there’s a genuine level of trust and autonomy, which makes it easier to manage personal responsibilities alongside work. The company also invests in building a positive team culture, with regular events and efforts to keep things connected and fun. That said, there are some challenges. Opportunities for career progression can be limited, particularly for those looking to grow into more senior or strategic roles. In addition, compensation tends to fall below market benchmarks, which can be a concern over time—especially for high performers or those with specialised skills. Overall, it's a supportive and enjoyable environment, particularly if you're looking for flexibility and a collaborative team culture. Just be mindful of the trade-offs when it comes to longer-term career development and remuneration.
    1 person found this helpful
    1.0
    Assistant manager
    Mar 2025
    Brisbane QLD 40003 to 4 years in the role, former employee
    Overworked and no overtime
    The good thingsFree shift meals for all staff on shift
    The challengesWhen you raise very serious food safety issues to higher management and nothing gets done about it, equipment always breaking, and many changes to procedures with no notice causing you to be marked down on quarterly audits
    1 person found this helpful
    2.0
    Assistant Store Manager
    Feb 2025
    Sunshine Coast QLD3 to 4 years in the role, former employee
    It’s what you’d expect working in a fast food shop. Have to wear many hats. Limited staff. Good chicken!
    The good thingsFree lunches or dinners when on shift.
    The challengesHaving to cook, clean and manage sales and deliveries at the same time. Often working alone. OH&S wasn’t great
    1 person found this helpful
    5.0
    Manager
    Nov 2024
    Sydney NSW 2000current employee
    I feel like a respected and valued human in this business, not a number.
    The good thingsAmazing people and value style leadership. Free shift meal every day of your choice from the menu. Having fun at work is encouraged. Incredible events outside of work (master griller)
    The challengesHigh pressure environment is not for everyone
    1 person found this helpful
    1.0
    Area Manager
    Oct 2024
    Perth WA 60001 to 2 years in the role
    Extreme Highs and Lows If you don't want to play the political game and fit their own standards you're out.
    The good thingsDepending on the people you work with there can be a great culture.
    The challengesVery Political Power Play/Trip Gentlemen's Club
    2 people found this helpful
    5.0
    Area Manager
    Aug 2024
    Perth WA 60001 to 2 years in the role, current employee
    Nando's is the best business I have ever worked at. The opportunities are available for whoever wants them.
    The good thingsNando's provides so many opportunities for all employee's. Including ongoing training, development, career progression, fun days, conferences and competitions. They make work fun.
    The challengesFinding people who want to have fun at work.
    5.0
    Store Manager
    Aug 2024
    Beldon WA 602711 to 12 years in the role, current employee
    The support and passion I have witnessed in Nando’s goes unmatched.
    The good thingsNando’s is an excellent company to work for. They make an effort to stand by their values - family, integrity, pride, courage and passion. They always help up skill their employees making it a great work place for any stage in your career.
    The challengesNandos is a high paced work environment. I enjoy this but some might find it challenging. There are always new challenges with a lot of support to help you grow every day.
    1 person found this helpful
    5.0
    Patrao ( Restuarant manager)
    Aug 2024
    Sydney NSW 20003 to 4 years in the role, current employee
    Absolutely great and will recommend this company bvefore other anyday
    The good thingsHonestly the last couple of years has been amazing the values and people within the company has changed the focus to people first which i have seen first hand how much this has improved the restuarants with keeping people , hiring etc. honestly the best place to work now and will be staying for a very long time
    The challengesNothing really would just say they could pay shift leaders and trainers a bit more then the normal I.e high pay similar to Maccas or Hungry jacks but overall the other benefits kinder outway this but i would like to see more
    1 person found this helpful
    5.0
    Restaurant Manager
    Aug 2024
    Brisbane QLD 40005 to 6 years in the role, current employee
    A company that walks the talk, cares and values its people while changing other people's lives
    The good thingsWorking at Nando's offers a friendly and inclusive work environment with flexible hours, making it ideal for balancing my other commitments. Nando's provides me with clear career growth opportunities, with training programs that support advancement. Enjoy lots of perks like discounted meals and performance bonuses, and the culturally diverse workplace adds to the vibrant atmosphere. Working at Nando's means at the same time having a fun, fast-paced work environment and a strong emphasis on community engagement and employee recognition.
    The challengesHow to handle Extra Hot and share it to my family and friends how good it is:)
    5.0
    People & Culture
    Aug 2024
    Sydney NSW 2000Less than 1 year in the role, current employee
    Vibrant brand with great culture
    The good thingsGreat company culture, fun engagement events, free Nandos, changing lives
    The challengesIn TA - finding the right talent for the business (location dependent)
    1 person found this helpful
    5.0
    Area Manager
    Jun 2024
    Brisbane QLD 4000current employee
    An all around great experience for those who are willing to work for it and put themselves out there and invest in their people!
    The good thingsAllows a great degree of autonomy and independence whilst heavily supported. A passionate company! Allowed to change peoples lives everyday! Great pay and bonuses.
    The challengesHospitality is a busy industry and requires adaptability, but that is all part of the fun of working in hospitality.
    1.0
    Chef
    Apr 2024
    Newcastle NSW 23001 to 2 years in the role, former employee
    been life changing
    The good thingsthe whole thing learning am all expirences along the way
    The challengeslistening and staying forcused
    2 people found this helpful
    2.0
    Nandoca
    Dec 2023
    Alexandria NSW 20151 to 2 years in the role, former employee
    It was a good learning opportunity for a short term but has very little long term benefits.
    The good things- Free food at every shift - Flexible working hours
    The challenges- Poor management - Had to work alone in the front on weekends which is tiring as it is very busy - Not much career progression
    1 person found this helpful
    1.0
    Assistant Store Manager
    Oct 2023
    Casuarina NT 0810
    Stressful, under-valued, micro-managed, unfair, unsupported.
    The good thingsOn job meal, first aid certification
    The challengesStaff shortage being overlooked by management. Broken, malfunctioning and unsafe equipment.
    3 people found this helpful
    2.0
    Hospitality Staff
    Aug 2023
    Brisbane QLD 40003 to 4 years in the role, current employee
    People make it enjoyable but some managers just make your work experience bad.
    The good thingsThe people there make it good to work with, the discount code
    The challengesDealing with other managers, the toxicity management, nothing gets done until it is literally too late and will make you question why you're there.
    2 people found this helpful
    5.0
    Area Manager
    Apr 2022
    1 to 2 years in the role, current employee
    Best company I’ve ever worked for by a long mile, very open and supportive
    The good thingsA real people lead experience, very supportive - no day is the same lots of opportunities and open to new ideas
    The challengesThe usual challenges of hospitality, it’s rushes etc but that’s half the fun
    5.0
    Manager
    Apr 2022
    1 to 2 years in the role, current employee
    Best Company I've Ever Worked!
    The good thingsFrom Day One, Nando's and the people within the business have displayed exceptional company culture. Every level within Nando's the people are fantastic and always willing to help achieve our overall targets and goals, and this really starts from the top down. The systems are constantly evolving to improve the day to day operations and always willing to help and action feedback. There is opportunities to develop and advance in your career, and you are able to seek career advise from different departments. Above all, its a diverse workplace that celebrates everyone being their authentic self.
    The challengesIts hard to find them, but it's a fast paced environment, you need to be organised, know how to priories and be ambitious.
    1 person found this helpful
    1.0
    Restaurant Manager
    Apr 2022
    3 to 4 years in the role
    Much that I loved my role as a manager because of the amazing team that I had, the higher management became the reason I had to quit the role that I had invested so much time & energy in.
    The good thingsFood & an opportunity to build own team.
    The challengesHigher management was very unreasonable and been unfair on many occasions Higher management not at all supportive if there was an issue and played blame game all through these years No work life balance. No flexibility offered in difficult situations even if requested.
    1 person found this helpful
    5.0
    Manager
    Mar 2022
    3 to 4 years in the role, current employee
    Amazing workplace
    The good thingsThe amazing culture. Nandos are so welcoming and supportive. I have been given lots of opportunities to grow and develop my career.
    The challengesAll work can have its challenges but nandos always put their people first and support us get over the challenges
    3.0
    Nandoca
    Dec 2021
    3 to 4 years in the role, current employee
    It's a good beginner job
    The good thingsManagement cares about you and looks after you. The staff perks are fairly good. The team gets along well, not really any drama.
    The challengesThe amount of staff put on is the minimum, easy to feel overwhelmed. Who gets how many hours are competitive. Customers can be unrealistic, rude, and disrespectful.
    1 person found this helpful
    4.0
    Nandoca
    Aug 2021
    Less than 1 year in the role, current employee
    Normal hospitality job, free food is great but can get very repetitive.
    The good things- Free food - People are generally nice - Lots of socialising outside of work
    The challenges- Customers can be quite rude at times - Hard to move up in the company - repetitive
    2 people found this helpful
    3.0
    Sales Role
    Jun 2021
    current employee
    I don't recommend for a first job, but okay.
    The good thingsI loved the benefits that you got by working here, the overall company has an amazing prospect of how to take care of its Employees, shame that the individual chain management is inflexible and arrogant.
    The challengesThe management team needs better training, inflexible hours. DO NOT RECOMMEND FOR A FIRST JOB. They treated me like i was an inferior being and made me feel guilty for still being in school and not having a weekday availability. Generally did not feel welcome into the team, inadequate formal training. Learnt most of my skills as time went by.
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