Employees at National Pharmacies appreciate the support provided by the company's support network and the training opportunities available, including on-the-job training and certifications in community pharmacy. The work environment is described as great, with a supportive and friendly atmosphere, and employees value the people they work with, describing them as helpful, caring, and a joy to work with. Additionally, employees appreciate the benefits offered, such as staff discounts and social clubs.
However, there are some potential challenges, such as a high workload with expectations to meet targets and being understaffed at times. There are also concerns regarding management, with employees feeling that upper management does not seem to care about staff members or communicate transparently. Dealing with customer service can be a challenge, particularly when handling difficult customers or ethical dilemmas. Additionally, employees have noted that there is a learning curve when it comes to understanding new processes and keeping up with new products and medications.