ONCALL Interpreters & Translators
    (9 reviews)
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    Company Reviews

    Working at ONCALL Interpreters & Translators

    2.99 ratings in total
    5
    1
    4
    2
    3
    3
    2
    1
    1
    2
    22%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(9 ratings)
    Career development
    1.8(9 ratings)
    Benefits & perks
    1.6(9 ratings)
    Management
    2.0(9 ratings)
    Working environment
    3.0(9 ratings)
    Diversity & equal opportunity
    3.4(9 ratings)
    Ratings for ONCALL Interpreters & Translators are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 9 reviews sorted by most recent
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    3.0
    Contact Officer
    Sep 2025
    Perth WA 6000Less than 1 year in the role, current employee
    Dreadful, unrealistic expectations
    The good thingsInteresting job, great coworkers and clients
    The challengesIncompetent, apathetic management, very low pay for the responsibilities
    3.0
    HR & Payroll Officer
    Aug 2022
    3 to 4 years in the role, former employee
    Learnt a lot
    The good thingsFriendly team spirit
    The challengesVery fast-paced environment
    2.0
    Marketing Coordinator
    May 2019
    Less than 1 year in the role, former employee
    Very bad
    The good thingsVery friendly with a nice group of people
    The challengesA lot of challenges but no particular deadlines
    1.0
    Interpreter Coordinator
    Mar 2019
    Biggest mistake of my career.
    The good thingsExposure to different cultures, languages and various organisations.
    The challengesFlawed system, no clear understanding of running a call centre - especially at the higher level. Expect to take 100 calls and allocate atleast 50 bookings while handling various tasks. Lack of training for the new staff, no appreciation of your hard work unless you are family or friends with the management. Picking on little mistakes and unable to take on a feedback to upgrade the bookings system. I can go on and on and on, just horrible environment. However accounts and translations section is nice.
    4 people found this helpful
    4.0
    Client Services Coordinator
    Sep 2017
    Great company to be involved, if you like languages and culture.
    The good thingsGreat friendly multicultural environment. A company like no other.
    The challengesProfessional development needs a little bit of attention, but it's understandable as it's a company that's has grown massively in very little time.
    1.0
    Head of Business Development - Global business
    Feb 2016
    1 to 2 years in the role, former employee
    Creatively and strategically uninspired.
    The good thingsLocation is good for commuting on public transport. One of the three players in domestic community interpreting in Australia. Well placed should the
    The challengesLack of communication from executive about direction and expectations. Creating silos within silos. Secretive behaviour and fear.
    1 person found this helpful
    4.0
    Bookings Officer
    Feb 2016
    1 to 2 years in the role, former employee
    Low pay but nice staff
    The good thingsHelpful and supportive.
    The challengesFast pacedbusy call centre. Lack of career progression.
    1 person found this helpful
    5.0
    Booking officer
    Feb 2016
    Less than 1 year in the role, former employee
    Lovely work mates
    The good thingsTeam and people working here were very lovely
    The challengesData entry and you have to be attention to detail and focused
    3.0
    Japanese interpreter
    Sep 2015
    I have been working with them for nearly 20 years so must be not too bad
    The good thingsflexibility
    The challengesshort notice jobs
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