Optimal Pharmacy Plus employees consistently praise the supportive team environment and positive relationships with their colleagues. Staff appreciate building connections with regular customers who value their service, and many enjoy the social aspects of work, particularly the Christmas celebrations. The flexible working hours are also highlighted as a positive aspect of employment.
However, employees indicate several areas for improvement, including the need for enhanced management support at both store and head office levels. Staff express a desire for more training and career development opportunities. The role's physical demands and customer service pressures are also noted as challenging aspects of the job.