Employees appreciate the friendly and supportive colleagues at Origin Energy, with team members consistently described as easy to work with. The modern office facilities and convenient location are frequently praised, along with above-average pay, particularly for contact centre roles. Many employees also value the flexible working arrangements, including work from home options available across various departments.
However, there are some potential challenges to consider. Management approaches can vary across teams, with some employees experiencing micromanagement and inconsistent expectations. Performance targets can be challenging to achieve, with KPIs that may conflict or change frequently. Some employees have noted that training and resources could be more comprehensive given the complexity of roles and frequent system changes. The workload can be demanding in a fast-paced environment with high call volumes. Career pathways may not always be clearly defined for those seeking to move between departments, and organisational restructures occur periodically.