Point Hotel
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    Point Hotel
    (12 reviews)
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    Company Reviews

    Working at Point Hotel

    3.712 ratings in total
    5
    7
    4
    1
    3
    0
    2
    1
    1
    3
    92%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(12 ratings)
    Career development
    3.6(12 ratings)
    Benefits & perks
    3.9(12 ratings)
    Management
    3.7(12 ratings)
    Working environment
    3.7(12 ratings)
    Diversity & equal opportunity
    3.9(12 ratings)
    Ratings for Point Hotel are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 12 reviews sorted by most recent
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    5.0
    Duty Manager
    Jul 2024
    Kangaroo Point QLD 41691 to 2 years in the role, former employee
    Great Career Opportunity and Great Management Highly Recommended
    The good thingsAs a Duty Manager You will be empowered to take operational decision and Interact directly with all Guests.
    The challengesParking capacity when Hotel gets Busy.
    5.0
    Room Attendant
    Apr 2023
    Kangaroo Point QLD 41697 to 8 years in the role, former employee
    Great hotel to stay and all people there are absolutely kind and friendly helpful
    The good thingsThe big boss treat us like a family
    The challengesGood management good people friendly staff
    1 person found this helpful
    2.0
    Assistant Restaurant Manager
    Mar 2020
    Less than 1 year in the role, former employee
    Probably a great place to work if you don't do the dinner service.
    The good thingsThey have a great product although it seems somewhat let-down by the location. Some good people working there, it's just a very little known place.
    The challengesF&B component of the venue is very quiet (restaurant averages around 8-12pax nightly), which is a shame considering the offering is actually really good. Being told to cut staff hours and finishing between 1am-2am yet coming in on a weekend and seeing 5-6 casuals for breakfast looking after 60-80 people was pretty depressing.
    1.0
    Front of House Role
    Jan 2020
    Very disappointed that I wasted my time working for this company.
    The good thingsWe had a great team at the start of Employment.
    The challengesEveryone have 2 faces. Very unhealthy environment to be in. They don't care about your health or understand that you have other life then work.
    4.0
    Breakfast Chef
    Nov 2019
    5 to 6 years in the role, current employee
    Thought I’d do a year It’s been 5 and not looking back
    The good thingsReasonable management Regular feedback
    The challengesAs all workplaces staffing can be tight.
    5.0
    Duty Manager
    Jun 2019
    1 to 2 years in the role, former employee
    Really enjoyed my time at The Point.
    The good thingsWork life balance was fantastic and it was refreshing to work with such a great team who all seemed to care. The guests really do come first here.
    The challengesBeing an independent property meant cross exposure or career progression was limited.
    1.0
    Customer Service Role
    May 2019
    A experience I don’t want to remember
    The good thingsThe customers were really amazing
    The challengesDealing with a non diverse manager , mean things being said to you about things you can’t change and shouldn’t have to change , not enough hours. Other staff not pulling there weight with work duties .
    1.0
    Waitperson
    Mar 2019
    1 to 2 years in the role, former employee
    Was a mistake
    The good thingsWorking with good people
    The challengesManagement is out of touch with operational side of things. It’s their way or the highway approach on implementing change, hypocrisy on upper management.
    5.0
    Housekeeper
    Aug 2017
    It is super cool and safe workplace.
    The good thingsUnderstanding​ management staff, very flexible shift you can manage your personal life with flexible shifts..
    The challengesI can't find any challenges.
    1 person found this helpful
    5.0
    Guest Service Agent
    Sep 2015
    3 to 4 years in the role, former employee
    Work hard and play hard
    The good thingsBusy hotel, but you get to learn lots. Managers are always supportive and always keen to help and teach you. Hotel rooms are recently renovated so very nice and well maintained. Free parking is offered for staffs. I have learnt so much from The Point Hotel, I am now confident to work for any hotel.
    The challengesIt is busy hotel. So it can be little challenging when it's peak time. But they have very supportive team so you will never feel too stressed. I have learnt how to handle multi tasking jobs and time management.
    1 person found this helpful
    5.0
    Food and Beverage Manager
    Sep 2015
    3 to 4 years in the role, current employee
    Fantastic employer that balances staff, guest experience and budgets well.
    The good thingsVery good management. Excellent owners that make sure the departments are well equipped. Excellent work life balance
    The challengesAt times can be a little quiet
    5.0
    HR Manager
    Sep 2015
    1 to 2 years in the role, current employee
    Excellent employer
    The good thingsWork/life balance, training and development, employee benefits
    The challengesIndependent Hotel
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