Employees at Q & A Market Research appreciate the high pay, particularly for interviewers, as well as the flexible hours that allow them to balance work with other commitments. The colleagues are generally friendly and create a supportive team environment. However, there are some potential challenges, such as finding cold calling members of the public difficult, particularly early on. There can also be quiet periods with less work available, impacting hours and income for casual staff. Meeting performance targets and key performance indicators (KPIs) was noted as a challenge by some. A few reviews indicated room for improvement with management, citing limited training, support and instances of rude or demeaning behaviour. Finally, some employees felt the office facilities, such as toilets and kitchen areas, could be better maintained and cleaner.