Employees consistently praise their colleagues, describing them as friendly, supportive and professional, with a strong sense of camaraderie amongst team members. Staff appreciate RACT's Tasmanian community focus and the opportunity to contribute meaningful work that benefits ordinary Tasmanians. The collaborative and supportive culture is valued, along with opportunities for professional development and career growth through leadership and coaching training. Employees also value the employee benefits, including insurance discounts and free roadside assistance.
However, there are some potential challenges to consider. Some employees have noted concerns about management practices, including communication challenges and varying levels of support across different departments. Workload can be demanding during peak periods, with priorities sometimes shifting unexpectedly. Several staff members have observed a shift towards sales and revenue targets, with increased pressure to meet sales goals. Compensation may not be as competitive as other organisations in the market, and opportunities for advancement can be limited due to the organisation's scale. Additionally, legacy technology platforms and systems are being updated, though some processes can be complex whilst this transition occurs.