Company Profile

Employees at Royal Caribbean Group value the exceptional opportunity to travel around the world whilst earning an income, gaining international exposure and meeting people from diverse cultural backgrounds. The role provides excellent skill development in customer service, communication, and sales, whilst building confidence and adaptability. Staff appreciate the supportive team environment and camaraderie with peers, as well as working with a great product and innovative brand. The benefits package, including free accommodation, food, and travel, allows employees to save money with minimal expenses.

However, there are some potential challenges to consider. The work schedule requires seven days a week for extended contract periods of four to ten months with no days off, and involves long working hours in a 24/7 operational environment. Employees are away from family and friends for extended periods, which can be challenging for some. There have been observations about management direction and the decision-making process in a global organisation, along with a demanding workload that can feel intense at times. Some staff have noted that compensation could be improved, particularly regarding salary levels and the absence of pension or superannuation benefits.