Unless you work at their head office shelter, there are limited opportunities to upskill and progress. Regional shelters have significantly more responsibilities and are not acknowledged nor valued as such by (head office) management/HR. There's no recognition for the extra hours of work you do and it typically goes unnoticed and is simply expected of you. The good thingsBeing able to work closely with animals, develop relationships with them and help them find their forever homes. Getting to work with with a team of incredibly passionate, like-minded individuals who are dedicated to animal welfare.
The challengesTypically short-staffed and the workload is unrealistic. The "basics" of the jobs are more valued than proper skill and knowledge. RSPCA preach mental health and wellbeing, however, will not actively support you when you need it.