SECOM Technical Services stands out for its supportive and collaborative culture, where employees experience a family-like atmosphere with strong camaraderie among team members. The company is particularly noted for its supportive senior management who are approachable and genuinely care about staff welfare. Employees appreciate the learning opportunities and professional development available, along with the chance to work with high-end equipment and benefit from shared technical expertise across teams.
The main challenges employees face include managing workload in a fast-paced environment, particularly during periods of business growth. Some employees note opportunities for improvement in the relationship between head office and other locations. The company also faces industry-wide challenges such as sourcing experienced personnel in electronic security, though these are not specific to SECOM.