Support Coordinator salary at Silverchain

Silverchain employees particularly value the flexible work arrangements and work-life balance offered by the organisation. The opportunity to engage in meaningful client interactions and make a difference in people's lives is highly regarded, along with reasonable compensation and benefits. Many staff members appreciate their supportive colleagues and the collaborative team environment.

However, employees face some challenges, including working with outdated IT systems that can hamper efficiency. There are concerns about management support and understanding of front-line work, while workload management and meeting KPIs can be demanding. Some staff members indicate that ongoing training and support could be enhanced, particularly for handling complex cases.