Superpartners
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    Superpartners
    (39 reviews)
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    Company Reviews

    Working at Superpartners

    3.139 ratings in total
    5
    8
    4
    6
    3
    12
    2
    6
    1
    7
    85%
    Rate salary as high or average
    46%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(39 ratings)
    Career development
    2.9(39 ratings)
    Benefits & perks
    2.8(39 ratings)
    Management
    2.5(39 ratings)
    Working environment
    2.9(39 ratings)
    Diversity & equal opportunity
    3.4(38 ratings)
    Ratings for Superpartners are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 39 reviews sorted by most recent
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    2.0
    Administration Role
    Nov 2019
    1 to 2 years in the role, former employee
    The worst manager I have ever worked under.
    The good thingsThe people I worked with were lovely
    The challengesNot a nice working environment. Very regimental. Micro managed at every point. Felt like I was being watched constantly.
    4.0
    Mail administrator opener
    May 2019
    7 to 8 years in the role, former employee
    I enjoyed the work and made good friends with the friendly staff
    The good thingsThe ability to have work life balance as i worked in the mailroom and started at 6.30 and finished at 11.30 and had the afternoons off
    The challengesopening the mail by the designated time ie 2kg of mail per hour .
    4.0
    Mail administrator
    May 2019
    9 to 10 years in the role
    Enjoying coming to work.
    The good thingsThe people I worked with .
    The challengesGet the mail through on time.
    5.0
    Team Leader
    May 2019
    5 to 6 years in the role, former employee
    Great employer in member owned organisation
    The good thingsOverall, great culture, management, processes and career development.
    The challengesIt's was bought in 2014
    5.0
    Senior Administrator
    Sep 2016
    Brisbane QLD 40007 to 8 years in the role, former employee
    Great company to work for.
    The good thingsWork life balance Caring and understanding management Very organised
    The challengesNothing comes to mind
    5.0
    data processer
    Aug 2016
    one great place to work
    The good thingsthe people you worked with made working there very enjoyable
    The challengesgetting the job done in the allocated time
    3.0
    funds administrator
    Aug 2016
    3 to 4 years in the role, former employee
    ok, would not go back to work here again.
    The good thingsother employees are great to work with
    The challengessome management have poor communication skills.
    4.0
    Financial Adviser
    Feb 2016
    3 to 4 years in the role, former employee
    Overall a good 3 years.
    The good thingsGood overall...........................
    The challengesThe system and processes in place where old and inefficient.
    5.0
    Case Manager Death claims
    Feb 2016
    5 to 6 years in the role, current employee
    Head in into an environment of new challenges &opportunity
    The good thingsI enjoy the work I do and the team I work in. I also have a very supportive manager
    The challengesTake over by Link Group. New systems etc
    2.0
    Client Partnership Manager
    Feb 2016
    7 to 8 years in the role
    A place to develop resilience
    The good thingsThere were pockets of great people to work with that really stepped up when needed.
    The challengesMore focus on developing people at all levels.
    3.0
    Project Manager
    Feb 2016
    Since Link takeover in Dec 2014, there is no work life balance. Resources overworked and no effort spend on quality
    The good thingsGood career opportunities Large budget/projects
    The challengesRed tape Too many managers not adding value hence they become bottlenecks when it comes to delivery
    3.0
    Claims Assessor
    Feb 2016
    Less than 1 year in the role, former employee
    Great plave to learn the world of life insurance!
    The good thingsIt's a great starting point for someone looking to get a foot in the door within the Life insurance industry.
    The challengesI didn't come acroos to many challenges.
    1.0
    Customer Service Manager
    Feb 2016
    3 to 4 years in the role, former employee
    I will rather be homeless but would never think of working at a place like that
    The good thingsNot a single thing I can ever think off
    The challengesFor management to put customer first instead of there own personal agendas.
    4.0
    Senior Application Analyst
    Feb 2016
    3 to 4 years in the role, former employee
    Great people to work with
    The good thingsGreat work / life balance
    The challengesdig out information on your own
    5.0
    Senior Communication Consultant
    Feb 2016
    Three years of development, change and growth.
    The good thingsStrong focus on developing leadership skills at all levels
    The challengesMaintaining optimum product knowledge across multiple funds
    2.0
    Senior Solution Architect
    Feb 2016
    1 to 2 years in the role, current employee
    Lacking a vision with far too much adhocery
    The good thingsWork colleagues, social aspects and some of the work opportunities.
    The challengesPoor Management, difficult circumstances
    5.0
    Senior Analyst Programmer
    Feb 2016
    7 to 8 years in the role, current employee
    I love working at Superpartners.
    The good thingsGreat culture, diverse opportunities, overall good.
    The challengesExcess Process around release and operations.
    1.0
    N/A
    Feb 2016
    You feel like you're a number on the profit sheet and not a valued staff member.
    The good thingsSome great people work there.
    The challengesPetty politics. Nepotism. No communication of changes.
    3.0
    Customer Service Consultant
    Feb 2016
    Not entirely and enjoyable one
    The good thingsVery supportive team leader, amazing work colleagues!
    The challengesDealing with the same type of call day in and day out! Very repetitive and mind numbing
    3.0
    Team Leader
    Feb 2016
    3 to 4 years in the role, former employee
    It was good for starting out however it's not ideal to stay in the long term
    The good thingsThey have pretty good in house system and very process driven which is good for productivity.
    The challengesthe quality of the employees
    4.0
    Employment Consultant
    Feb 2016
    3 to 4 years in the role, former employee
    Made redundant
    The good thingsGood team, lovely workmates and close workpl
    The challengesPoor salary and management not listening
    5.0
    OD Consultant
    Feb 2016
    1 to 2 years in the role, former employee
    Great team, opportunities and outcomes.
    The good thingsAt the time, great team and management. Opportunities to work on the things that would have impact.
    The challengesThe numerous funds and complexity of implementation.
    1.0
    Business Analyst
    Feb 2016
    7 to 8 years in the role, former employee
    Stayed there 3 years too long
    The good thingsThe people (what's left of them) are passionate about their roles
    The challengesCompany sold, management woeful at people management, limited communication
    3.0
    Customer Service
    Oct 2015
    Good but uninspiring
    The good thingsI had good colleagues and spacious office
    The challengesManagement lack of motivation training and not enough in place for career development
    1.0
    Junior Manager
    Oct 2015
    Worst emplyer
    The good thingsManaged to leave in time
    The challengesIncompetence and outright corruption by managers.
    3.0
    Various
    Sep 2015
    Melbourne VIC 30045 to 6 years in the role, former employee
    I had some good times but mostly bad.
    The good thingsI made my progression very quickly due to my hard work and diligence.
    The challengesNot being looked after by HR, there is a culture of if your not one of the \"cool kids\" you looked over or shoved aside.
    2.0
    Customer Service Officer
    Sep 2015
    5 to 6 years in the role, former employee
    A means to an end.
    The good thingsLong service pro rata after 5 years. Slightly higher superannuation paid than set by the federal government.
    The challengesTerrible team leaders, managers and minimal resources and help when required. A computer system not equiped for the superannuation industry.
    3.0
    Customer Service Officer
    Sep 2015
    1 to 2 years in the role, former employee
    I made some great friends who i am still in contact with
    The good thingsTraining, and social events
    The challengesManagement
    2.0
    Information Technology
    Sep 2015
    3 to 4 years in the role, current employee
    Over ambitious in many sectors of the business and underperform when goals aren't achieved.
    The good thingsOffice location close to public transport
    The challengesPoor communication within the business.
    3.0
    Claims Assessor
    Sep 2015
    3 to 4 years in the role, current employee
    Strong to start with however the culture has changed
    The good thingsSuperpartners allows a flexible work life balance.
    The challengesThe culture has decreased significantly in the 3 years I have worked for the company. Service standards have dropped and staff are not held accountable for their actions. Management do not encourage career development which is disappointing. There is also a lot of unrest and uncertainty around job security with the Link take over.
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