(4 reviews)

Company Profile

Company overview

Website

SureSearch

Industry

Construction

Specialities

Utility Locating, Leak detection, Safety, Mapping

Company size

51-100

Primary location

Glendenning, NSW

SureSearch is an industry leader in the utility locating, mapping and asset protection. Established as a family run business in 2000, SureSearch delivered one of the first pipe, cable and leak detection services to Sydney and surrounding areas. It grew through a strong focus on customer and industry requirements, nurturing their employees and being the innovators of the industry. We rely on developing stringent procedures and in-house training to ensure we continue to deliver the industry leading standard that the SureSearch name is renowned for. We provide our clients with accurate information to assist in the design and construction of projects, with minimal risk of injury or delay.

Reviews overview

3.34 ratings in total

5

2

4

0

3

0

2

1

50%

Rate salary as high or average

50%

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What’s it like working at SureSearch?

AI summary of recent reviews

Employees at SureSearch appreciate their colleagues and the company's dedication to customers, providing detailed plans and affordable pricing. There is also a sense that the company is heading in a good direction in terms of growth. However, some potential challenges were noted, including concerns about management and their ability to effectively lead. Additionally, the rapid company growth has led to staffing level issues, with not enough employees to handle the increased workload. There were also concerns about operations being too centralised out of Queensland for all depot locations.

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Recent reviews

2.0

Locator

Dec 2021

Started off well but the wheels are fast falling off

The good thingsThe guys you work with and some projects

The challengesManagement, trying to run all depots from Queensland

1.0

Operator

Jun 2019

Terrible

The good thingsThe workers are great the works ok

The challengesThe management is pathetic couldn’t run a chook raffle

5.0

Customer Services Representative

Nov 2017

1 to 2 years in the role, former employee

Call them. You won't be disappointed.

The good thingsDo not go to any other leak detection company in Sydney. I am very pleased with the level of care they provide for the customers and the affordability of the price. They are so dedicated, detailed, until they find the real location of the problem. I was impressed by Sure search as they were the only one who gave me a detailed plan, description, cost and schedule for availability which made planning much easier on our end.

The challengesThe leak was very active the first day i it was impossible to find it by myself.

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