Lonsdale SA 5160Less than 1 year in the role, former employee
Avoid this business at all costs.
If you are desperate or it's your only option until something else turns up.
Terrible company
The good thingsThe other guys team members are nice and some good customers.
The challenges90 hour fortnightly roster for average pay. The store leaks in the rain and the staff facilities are awful. Broken taps and no decent drinking water for staff. The heating is awful and you have to park your car on the main road.
No chairs in the store so you're on your feet 9 to 11 hours a day depending on the shift you have.
Sales targets don't add up too the realistic trade that the store achieves.
Some times no customers enter the store for hours at a time so be prepared to be bored , unless the state manager is present then everyone tries to look busy.
You might be sent to get change from the bank or pick up stock or deliver items to customers using your car with no compensation. Once every week or so the sight gets an email from above to go spy on the local competition so you get sent to take pictures and report back.
Training happens when you have no customers but it's the same 5 legend products. The business practice and return policies are awful ,
I could go on and on.
6 people found this helpful
1.0
Sales Assistant
Jun 2025
Regency Park SA 5010Less than 1 year in the role, former employee
Do not work at Sydney Tools!
The good thingsDon't have anything positive to say
The challengesLong hours, next to no training, toxic culture, pressure sales, micromanaged, inadequate staff, awful systems, way too much very heavy lifting
4 people found this helpful
1.0
Retail Specialist
Aug 2023
Parafield SA 5106Less than 1 year in the role, former employee
worst work experience of my life
The good thingsthe only good thing was the range of tools but that's available elsewhere too
The challengesdoes not look after their employee with basic things like gloves and knives that requires to do the job. you have to buy your own. zero sense of customer service. I cringed watching customers getting frustrated in front of me
15 people found this helpful
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