Ratings for Telstra Business Centre are shared as-is from employees in line with our community guidelines
Reviews
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1.0
ICT Technician
Aug 2021
Less than 1 year in the role, former employee
It was a good learning experience, but would never work at the NT branch again.
The good thingsWork colleagues
Some benefits on pricing and plans
The challengesDealing with poor management
Very low pay 50-55k for a technician with no room to grow
Management cannot supply quotes and proposals in a timely manner (8+ months for some)
High staff turn over.
NT branch has very poor management and very poor worker satisfaction.
1 person found this helpful
3.0
Accounts Manager
Jul 2020
former employee
If only it weren't for covid
The good thingsFast paced fun environment
The challengesAttrition as well as capability when it comes to Telstra core products
1.0
Sales Representative
Mar 2020
Less than 1 year in the role, former employee
Never again.
The good thingsThere’s not much I can put in this box. The pay? Get paid great to upgrade someone’s mobile.
The challengesManagement are unprofessional and should be stood down. Training isn’t great. After weeks of it, still had trouble with all the enquiries. Other departments are bossy and have a go at you if you don’t just do what they ask.
2.0
Lead Generation Specialist
Mar 2020
1 to 2 years in the role, former employee
I have made life long friends
The good thingsThe people you work with
The challengesManagement but once they left things were great
1.0
Order submit
Mar 2020
Less than 1 year in the role, former employee
worst and waist of time.
The good thingsnothing good happened
The challengesthere is no complete SOP or any standard to follow
2.0
Account Manager
Mar 2020
1 to 2 years in the role, current employee
A lot of unfulfilled promises
The good thingsGreat team to work with
The challengesUnrealistic managers and targets
1.0
Business Development Manager
Mar 2020
No idea
The good thingsNone ripped you off on installs
The challengesGetting paid comms and deals installed was hard
1.0
Sales Consultant
Mar 2020
Not great.
The good thingsCo workers are usually good people
The challengesManagement and sorting out issues between people
3.0
Business Specialist
Jan 2020
9 to 10 years in the role, former employee
Good,but toxic Management
The good thingsThe people in the Office that I worked with.
The challengesConstant change and wondering if your positions will be sent overseas.
1.0
Accounts Manager
Nov 2019
Less than 1 year in the role, former employee
Worst company to have worked for
The good thingsI don't have any good things, I made some friends
The challengesVery Poor management, unrealistic target, using old technology to do our work. Poor work life balance.
3.0
Manager
Nov 2019
3 to 4 years in the role, former employee
There is little perks to work here, your wage will be average so unless you have an offering that is going to be popular so you can count on your commission there is little other incentive to come to work as you won't have a smooth and modern working envi
The good thingsA lot of variety of the type of products you can offer and the types of clients in different industries you will speak to
The challengesManagement is very out of date with pricing and overall client solutions
5.0
Business Development Manager
Nov 2019
3 to 4 years in the role, former employee
If you want to learn and become a good salesman best organic to work for.
The good thingsWork environment.it is important.
The challengesNothing is difficult, if you are hunter and not a farmer and if you can balance your work schedule to do your Kpi.
2.0
Sales Representative
Nov 2019
3 to 4 years in the role, former employee
Used to work there for 3.5 years absolutely loved to work their, however since restructure I would not recommend it anymore
The good thingsCompany used to be good under old management, however company is a bit lost since new one took over
The challengesNew management is still trying to find their way
1.0
information technology support officer
Sep 2019
Less than 1 year in the role, former employee
The worst place I have ever worked by far. Don’t do it, I am not the only one. Their staff turnover is extremely high.
The good thingsThere are none. This company employs over 30 people and has no hr department. The culture there is sick and if you don’t fit their mould you will have a tough time surviving.
The challengesThe managers and director will never take your side. There is little understanding and support.
1 person found this helpful
1.0
Sales Representative
Sep 2019
Less than 1 year in the role, former employee
Terrible.
The good thingsNo good experiences.
The challengesDealing with managment who had no idea what they were doing.
1.0
Business Development Manager
May 2019
3 to 4 years in the role, former employee
Terrible place to work, I understand all have different owners and management however Miranda was a nightmare. Telstra really need to crack down on it.
The good thingsNothing - worst place I have ever worked
The challengesDealing with management who have no idea how to run a business and are only worried about their pockets
5.0
Tele Appointer
May 2019
Less than 1 year in the role, former employee
Very high demanding outbound calling.
The good thingsFriendly and family orientated environment. Management very understanding and supportive.
The challengesTrying to find a parking spot.
2.0
Project Manager
May 2019
1 to 2 years in the role, former employee
Short term role
The good thingsGoing home after a long day
The challengesWorking overtime without recognition
3.0
Sales Role
May 2019
Not a good one
The good thingsThe Commissions you can earn
The challengesNo Support provided at all
3.0
Business Development Manager
May 2019
Less than 1 year in the role, former employee
Good environment to learn and perform, let down by Telstra H/O
The good thingsGood product range. Loyal customer base.
The challengesTelstra - a big business that services it’s shareholders and internal requirements at the expense of customer service. The business is also undergoing substantial consolidation; it is different now to 12-months ago.
3.0
Customer Service Specialist
May 2019
1 to 2 years in the role, former employee
It was good money-wise.
The good thingsWell, I work in sales and I get commission. I get paid higher depending on my commission.
The challengesWork life balance. I sometimes on a phone with customers to check how they doing even if I’m on RDO.
3.0
NBN Case Manager
Nov 2018
3 to 4 years in the role, current employee
Go with the flow and everything should be ok
The good thingsGained some great knowledge and better understanding and appreciation for order processes within the telecommunications area
The challengesDon’t cross paths with anyone or have any disagreement otherwise you go nowhere.
The more you do the more that expect all the time and more.
1.0
Business Development Manager
Sep 2018
Never ever work here
The good thingsNothing really. Some of the workers are nice, but thats it
The challengesTerrible training, not enough help
1.0
Consultant
Feb 2018
Unhealthy negativite atmosphere
The good thingsMotivation in sales is focused on “creating the need”
The challengesPersonalities, management,
5.0
Business Analyst
Feb 2018
1 to 2 years in the role, current employee
Its totally worth working for a company like telstra which gives you flexibility and great working environment
The good thingsGreat company to work with
The challengesDiverse and complex
Work in a highly changing market
Dynamic and competitive company
3.0
Call Centre Operator
Feb 2018
1 to 2 years in the role, former employee
Hard work
The good thingsBonuses and extra benefits
The challengesHitting Sales targets each week.
1.0
Sales Advisor
Feb 2018
Less than 1 year in the role, former employee
You’re only there for one reason and that is to make them money
The good thingsRecieving an income, days off !
The challengesHaving the motivation to go to work because of the way they treat there staff
3.0
Sales Rep
Feb 2018
1 to 2 years in the role, former employee
If you enjoy this type of sales environment you'll have a good experience.
The good thingsGreat management, great wages, great incentives,
The challengesHigh targets, high pressure, customer dissatisfaction, micro management.
3.0
Project Manager
Feb 2018
1 to 2 years in the role, current employee
Fun but too challenging
The good thingsgood staff and management passionate about their customers
The challengesExpectations are set way too high
1.0
BDM
Dec 2017
Poor management after it changed
The good thingsLearning new products
The challengesNot being able to help my customers. Only being able to sell to them. People still being employed despite telling entire team about private and confidential information
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