Company Profile

Company overview

Company size

More than 10,000

Primary location

Level 41/242 Exhibition Street

Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets.In Australia we provide 16.7 million mobile services, 7.3 million fixed voice services and 3.1 million retail fixed broadband services.We believe the more connected people are, the more opportunities they have. That's why we help create a brilliant connected future for everyone, everyday.That’s why we build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network.That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well.As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.Source: this is an extract from the company’s own website

Reviews overview

2.992 ratings in total

5

24

4

9

3

18

2

14

1

27

65%

Rate salary as high or average

40%

Employees recommend this employer to friends

What’s it like working at Telstra Business Centre?

AI summary of recent reviews

Employees at Telstra Business Centre appreciated the positive working relationships with colleagues and the variety of products they could offer clients across different industries. Some reviewers also mentioned gaining knowledge and better understanding of processes, while sales employees cited the potential to earn commissions and bonuses as a positive aspect.

However, a number of reviewers indicated issues with management, such as poor leadership, lack of support, and unrealistic targets. Some employees felt the training provided was inadequate, leaving them underprepared for their roles. Maintaining a healthy work-life balance was also noted as a challenge, with expectations of overtime and being available during time off.

Recent reviews

1.0

ICT Technician

Aug 2021

Less than 1 year in the role, former employee

It was a good learning experience, but would never work at the NT branch again.

The good thingsWork colleagues Some benefits on pricing and plans

The challengesDealing with poor management Very low pay 50-55k for a technician with no room to grow Management cannot supply quotes and proposals in a timely manner (8+ months for some) High staff turn over. NT branch has very poor management and very poor worker satisfaction.

3.0

Accounts Manager

Jul 2020

former employee

If only it weren't for covid

The good thingsFast paced fun environment

The challengesAttrition as well as capability when it comes to Telstra core products

1.0

Sales Representative

Mar 2020

Less than 1 year in the role, former employee

Never again.

The good thingsThere’s not much I can put in this box. The pay? Get paid great to upgrade someone’s mobile.

The challengesManagement are unprofessional and should be stood down. Training isn’t great. After weeks of it, still had trouble with all the enquiries. Other departments are bossy and have a go at you if you don’t just do what they ask.

Ratings for Telstra Business Centre are shared as-is from employees in line with our community guidelines

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This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.