Employees at Urban Maintenance Systems appreciate the opportunities for career progression and growth, as well as the welcoming and friendly work environment with a family-like culture. They also value the good work-life balance and flexible working arrangements, along with the variety of work and diverse range of customers and projects.
However, the company has faced some challenges, including staffing issues due to the COVID-19 pandemic, leading to staff shortages and absenteeism. There have also been communication gaps between management and operations, as well as challenges with management coordination. Operating in a competitive marketplace can make it difficult to produce winning bids and retain contracts. Additionally, there have been supply chain disruptions affecting the availability of machinery parts, services, or consumables.