Employees consistently praise the quality of their colleagues, noting that team members are friendly and supportive, with many forming lifelong friendships. The travel benefits, including discounted airfares and annual travel credits, are frequently mentioned as a valued perk. Employees also appreciate the variety in their work, with opportunities to travel to different destinations and experience new situations daily. Many describe a welcoming company culture where they feel part of the Virgin family and genuinely enjoy coming to work.
However, there are some potential challenges to consider. Management practices are noted as an area for improvement, with employees mentioning inconsistent communication and varying leadership approaches. The nature of airline operations means shift work and irregular hours can be demanding, with early morning starts, changing rosters, and difficulty securing time off during peak periods. Employees have indicated that pay levels could be more competitive given the role demands. The operational requirements may result in missing family occasions such as Christmas and birthdays due to the 365-day schedule. Some employees note that career progression opportunities can be limited, and the demands of shift work can lead to fatigue and disrupted sleep patterns.