Employees at the Western Australian Museum appreciate working with a passionate team and having opportunities to have a powerful public impact. The new Boola Bardip museum site is beautiful, and staff enjoy the interesting exhibitions and items available. The central location near the train station is also convenient.
However, there are potential challenges, with issues with management and a perceived lack of understanding of customer-facing work. Some employees feel there is inadequate resourcing to deliver a world-class experience, leading to high workloads, long hours, and stress. There have also been issues with payroll and HR processes, as well as concerns about insufficient training and ongoing assistance.