yourtown
(57 reviews)
Company Reviews
Working at yourtown
3.657 ratings in total
5
23
4
12
3
8
2
4
1
10
90%
67%
Work/Life balance
3.6(57 ratings)
Career development
3.4(57 ratings)
Benefits & perks
3.4(56 ratings)
Management
3.1(57 ratings)
Working environment
3.6(57 ratings)
Diversity & equal opportunity
3.7(57 ratings)
Reviews
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5.0
Enterrise Trainer
Mar 2026Bundaberg QLD 4670Less than 1 year in the role, current employee
I mentored young people at yourtown, building their digital skills and job readiness.
The good thingsFriendly welcoming team. Great communication.
The challengesI supported young people with diverse needs to build confidence, skills, and readiness for work.
1.0
Job Placement Coach
Feb 2026Hervey Bay QLD 46551 to 2 years in the role, former employee
Stifling and hypocritical.
The good thingsI loved what the job allowed me to accomplish in regard to helping at risk youth in the local community.
The challengesThe mangement at all levels leaves much to be desired.
3 people found this helpful
1.0
Kids Helpline Counsellor
Jan 2026Milton QLD 40642 to 3 years in the role, former employee
If you want a safe workplace, this is not it. STAY AWAY.
The good thingsSome of the other counsellors were decent human beings. The actual work itself is amazing, and very rewarding.
The challengesManagement and team leaders are incredibly out of touch with how to actually manage teams. They are unsupportive, some even go as far as to sabotage their team members purposefully and maliciously to get ahead. While there are a couple who are actually great at their job unfortunately this is often overshadowed by the louder toxic ones. They have no care for their employees wellbeing whatsoever.
4 people found this helpful
Talent PartnerThank you for sharing your experience. We’re sorry to hear this was how your time with us felt.
We’re glad you found the work meaningful and connected with colleagues who cared. Supporting children and young people is rewarding but also demanding work, and feeling supported matters.
We take feedback about leadership, culture and wellbeing seriously. What you’ve described doesn’t reflect the workplace we strive to create, and we don’t dismiss feedback like this. If you’re open to it, we would welcome a confidential conversation to better understand your experience and learn from it. Our People & Culture team can be contacted via [email protected]. We wish you all the best moving forward.
30d+ ago
5.0
Team Leader
Sep 2025Pialba QLD 4655Less than 1 year in the role, current employee
"Working at yourtown TTW Pialba has been a rewarding journey of personal and professional growth, filled with meaningful connections, impactful youth support, and valuable learning through both challenges and successes."
The good thingsMaking a Real Impact: Helping young people transition into work or further education is incredibly fulfilling. Seeing their growth and confidence build over time is one of the most satisfying parts of the role.
Professional Development: The role has offered opportunities to grow professionally, whether through training, mentoring, or taking on new responsibilities that challenge and develop leadership skills.
The challengesEngaging Hard-to-Reach Participants: Some young people face complex barriers and may be disengaged or resistant to support. Finding ways to connect meaningfully and motivate them can be challenging but also deeply important.
5.0
Business Manager
Sep 2025Pialba QLD 4655Less than 1 year in the role, current employee
So lucky to have this opportunity! Awesome crew and place to work
The good thingsthe support and training is second to none. Love helping young people and the service model and range of support we can offer is amazing
The challengesOpen plan office can be noisy but there are ways to support everyone's preferred style of work
2.0
Social Enterprise
Jun 2025St Marys NSW 27603 to 4 years in the role, former employee
Horrible. It started well but over time it felt our site was neglected. Decisions were made with no consideration of staff and implications and that caused high turnover
The good thingsThe pay was good and the concept behind their programs were good
The challengesManagement are out of touch with reality vs expectations. They hire people in management who have never worked with young people. I found they would come up with a concept, go all in without providing a foundation of resources and then program failure is then blamed on ground level staff.
4 people found this helpful
5.0
Construction Labourer
Apr 2025Kenmore QLD 4069Less than 1 year in the role, current employee
loved it would recommend it to someone getting involved in the construction industry.
The good thingsthe people around me and the hard work we had to face
The challengesnot much I didn't like I was at work for a reason to work id say the only challenges were working in the heat and rain
1 person found this helpful
4.0
Trainee Horticulturist
Sep 2024St Marys NSW 27601 to 2 years in the role, former employee
It was quite good and i learnt a lot.
The good thingsspending time learning and meeting new people
The challengesbeing out of my shell and being more communicative
2 people found this helpful
1.0
Information Digital & Technology
Aug 2024Milton QLD 4064
Toxic Leadership Culture & Backhanded Ways to Exit People
The good thingsCohesive and collegial culture amongst the workers ands working peers.
The challengesToxic senior management culture dictated by their unfettered whims, lack of transparency, condoning of their peers poor behaviour, personal issues and emotional imbalances.
They will use pressure tactics and other unscrupulous methods to encourage people to leave the organisation.
Review their onboarding documents with very very carefully if considering to join and anticipate how they will use it to exploit for their own gain during and after your employment with them.
15 people found this helpful
Talent PartnerThank you for sharing your feedback. We're sorry to hear about your experience, which doesn't reflect the supportive workplace we strive to create at yourtown. While we're glad you found positive relationships with peers, we take your concerns seriously and are committed to addressing the challenges you've raised. We'd welcome the opportunity to learn more and improve our organisational culture. Please feel free to reach out to us directly at [email protected]
30d+ ago
1.0
Various roles
Mar 2024Brisbane QLD 40001 to 2 years in the role, former employee
Do not recommend at all stay clear toxic
The good thingsThe team did the best we can with what little support we had
The challengesNo training provided, expected to do multiple roles when people had enough of the place and finally broke free. If asked for staff as weighed down from so many tasks you were given warning email explaining they will not tolerate this.
9 people found this helpful
2.0
Social Worker
Aug 2023Brisbane QLD 40007 to 8 years in the role, former employee
I wouldn't recommend this organization due to poor management and leadership
The good thingsMy direct team were amazing, Christmas parties were fun, good resources and access to training
The challengesPoor work culture, a management team that couldn't deal with conflict, good people left whilst the person responsible was protected. A very clicky upper management culture.
11 people found this helpful
5.0
Trainee Fencing Role
Jul 2023Kingston QLD 4114Less than 1 year in the role, former employee
Good learning experience for a first-timer in the construction industry.
The good thingsGreat staff & team of hardworking trainers willing to assist fellow trainees in improving their on-site skills as well as beneficial advice within the workforce.
The challengesEnvironmental challenges at some job sites. (Obstructions, safety hazards/risks, etc.)
1.0
Worker
Jun 2023Milton QLD 4064
Glad it's over
The good thingsTalented team members.
The challengesToxic two faced senior management
4 people found this helpful
4.0
Placement Consultant
Aug 20221 to 2 years in the role, former employee
Above average salary at a little cost, however support is available
The good thingsAbove average Salary, Supportive and confidential clinical supervision.
The challengesWork life balance, spent too much time completing necessary admin after hours.
1.0
middle management
Mar 2022Demoralizing
The good thingsThe well meaning team of employees
The challengesthe out of touch executive team
10 people found this helpful
1.0
Job Placement Consultant
May 2021Less than 1 year in the role, former employee
Totally disheartening experience
The good thingsWorking with clients was fantastic
The challengesAttempting funnel jobseekers into work that would achieve the best outcome for the company. Unprofessional conduct by leadership in the local office - treating job seekers as 'dole bludgers'. Working with clients experiencing a range of complex issues in a socially and economically repressed area - with no training. Training provided in admin systems only
13 people found this helpful
5.0
Team Leader
May 2021Less than 1 year in the role, current employee
Be part of a organisation that is making a difference
The good thingsAmazing team environment. A true values based organisation with a great purpose that is committed to helping young people
The challengesNothing that I can think of
1 person found this helpful
5.0
People and Culture Officer
May 2021Feel good about the work you do, as the organisation in turn does truly great work for young people in our communities.
The good thingsWelcoming, encouraging, supportive work environment and do truly great things to help people in need.
The challengesThe location is a little hard to get to unless on a train line.
5.0
Kids Helpline Counsellor
Feb 2021Had a great experience, would recommend working here
The good thingsGreat support and supervision. Fantastic training. Love the job tasks.
The challengesThe shift work was difficult for me personally
7 people found this helpful
2.0
Regional Manager
Jan 2021Less than 1 year in the role, former employee
This organisation is for employees who are not wishing to work hard to get a 5 star rating. Mediocrity is the key here. High performing managers need not apply
The good thingsRegular salary, convenient locations a good place to work if you wish to kick back
The challengesBeing subcontracted to Max Employment for youth jobactive, incompetent staff who do not understand the jobactive contract and senior management who are too afraid to deal with non performers
8 people found this helpful
3.0
Administrative Officer
Jun 20203 to 4 years in the role, former employee
Largely positive workplace; good people abound.
The good thingsSome good people, and management do appear to make attempts to foster a positive workplace culture. Good opportunities for networking.
The challengesYou may encounter some bad people, but they are few and far between. It really only matters however, when that bad person is a member of management. It's not a very big organisation, but does carry the red tape of one.
4 people found this helpful
1.0
Mentor
May 2020Just watch who you think are your Leaders. They will only watch you fall and not help you at all.
The good thingsWorking with a great DIVERSE team that will always encourage, support, empathize and mentor you to be the greatest. Even when times were hard they always had your back.
The challengesManagement. Always looking at people that are of a different nationality and thinking that they are superior. That they all know each other and are friends outside of work and will not allow people come through that have the drive and the will. They bring people in with a mindset that only challenges the Ethics (non-existent) values. It is truly disheartening and such a sad time to see this company go from being 'OF' value to now just a PROFIT based Organisation.
15 people found this helpful
3.0
Youth Worker
Mar 2020Some (not all) middle management not qualified in filling their position.
The good thingsdedicated company ensuring well being of clients
The challengesClients with drug and mental health issues
2 people found this helpful
3.0
Administration and Support Officer
Mar 2020former employee
Whilst I enjoyed the workplace diversity, career development opportunities including internal recruitment for short term acting roles were limited and not well-managed.
The good thingsStaff diversity was exceptional
The challengesManagement lacked cohesion and was uneducated in managing staff development, and in striving for shared organisational outcomes.
4 people found this helpful
4.0
Ticket sales at the open properties
Mar 2020Less than 1 year in the role, former employee
Loved working for Yourtown but just didnt have enough work for me as it was contract work they havent had another open house hete on the coast since which is a shame
The good thingsConnecting with people
The challengesmaking the sales they required for the ampunt of staff
5.0
Grander/landscaper
Mar 2020Great
The good thingsThe people who support you
The challengesNothing really it's great there
4.0
Youth Worker/ Recruiter
Mar 20203 to 4 years in the role, former employee
Would go back in a heartbeat - sometimes the grass is not always greener on the other side!
The good thingsThe people are awesome and you get a lot of empathy and support
The challengesSame as in every job - differing personalities but nothing drastic
4.0
Writer
Feb 20201 to 2 years in the role, former employee
it was a good experience for me
The good things1- i know where is every button on the keybord
2- Take more responsibility
3- finish my project at the time
The challenges1- Mangment the shop by myself
2- writing a 200 Arabic book to Microsoft Word
1 person found this helpful
5.0
Human Resources Administrator
Nov 2019Supportive, empowering and enjoyable
The good thingsA values organisation that offers so many diverse services and programs that support children, young people and families in need. I really enjoy working for an organisation that has great values and ethics and that is committed to its employees and clients.
The challengesI can't really think of any, every organisation has its own challenges but overall yourtown has a great culture and supports its staff to grow and develop,
4.0
Lawn Mower Operator
Nov 2019Less than 1 year in the role, former employee
It was good
The good thingsGet to see different place
The challengesDont remember having challenges