This qualification is part of the Retail Services Training Package. It reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Career Insights from SEEK
Roles related to this course: Cashier, Checkout Operator, Service Assistant, Crew Member, and 3 more.
Where is this course offered?
The course duration and available study modes can vary depending on the campus.