South Regional TAFE

Certificate II in Retail Services

SIR20216South Regional TAFE
Duration
6 monthsfull-time
Study mode
On-campus
Next start date
February

Why study this course

This qualification is part of the Retail Services Training Package. It reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. It provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Career Insights from SEEK

Roles related to this course: Retail Sales Assistant, Sales Assistant, Customer Service Assistant, Cashier, and 2 more.

Recognition

This course meets Australian Qualifications Framework standards.

Entry requirements

Year 10 or equivalent OR completion of a Certificate I or II

Where is this course offered?

Available campuses

  • Bunbury

The course duration and available study modes can vary depending on the campus.

Visit South Regional TAFE's website to find out more about your study options.

Course price

The course price can vary depending on a few factors, including:

  • Whether you are eligible for a subsidy, concession, or government loan
  • Your previous study and work experience
  • Your unit selections

Visit South Regional TAFE's website to find out more about the course price for you.

What to know before you apply

To help you decide if this is the right course for you, South Regional TAFE can provide you with more information about:

Credit and Recognition of Prior Learning (RPL)

You may be able to get credit or RPL for some units of this course based on your previous studies and work experience. This means the duration of the course may be reduced.


Visit South Regional TAFE's website to find out more about Recognition of Prior Learning (RPL).

Career Insights

SEEK users who hold a Certificate II in Retail Services have been employed in these roles:

Related rolesJob satisfactionMost common salaryJobs on SEEK
Retail Sales Assistant
$50k1,901
Sales Assistant
$50k2,374
Customer Service Assistant
$50k1,534
Powered by SEEK Career Advice

Find out more about this course

Certificate II in Retail ServicesSIR20216

You may wish to discuss the following with South Regional TAFE:

  • Course price
  • Study options available at your campus
  • Prior Recognition of Learning (RPL)
Course information on this page has not been endorsed by the education provider.

Certificate II in Retail Services

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