What's it like to be an Administration Support Officer?
Administration Support Officers provide secretarial, administrative and reception support to senior and executive staff within organisations, in addition to supporting office staff and general employees. Administration Support Officers are an essential part of many organisations, and individuals who have excellent communication and interpersonal skills make ideal employees.
Tasks and duties
- Responding to incoming phone, email or in-person queries from employees and clients in a timely and professional manner.
- Providing administrative support as required, including organising meetings and appointments, maintaining filing systems, managing office supplies and data entry.
- Updating office policies and adhering to broader agency policies and procedures.
Usually Administration Support officers work weekdays between the hours of 8.30am – 6pm. It is common to be employed within a variety of settings such as education, healthcare, private business, industry and the not-for-profit sector.
What can I earn as an Administration Support Officer?
Latest Administration Support Officer jobs on SEEK
How to become an Administration Support Officer
- Consider undertaking a certificate-level qualification in business, such as a Certificate III in Business Administration (BSB30120) or a Certificate IV in Business Administration (BSB40120). These are usually completed through a TAFE or Registered Training Organisation (RTO).
- There are many opportunities for Administration Support Officers wishing to further their career, such as completing higher-level qualifications, such as a Diploma of Business (Operations) (BSB50120) and working towards becoming an Office Manager or Business Manager.
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With this qualification you will develop your administrative skills and learn to provide leadership and guidance to others.