Consider undertaking a certificate-level qualification in business, such as a Certificate III in Business Administration (BSB30415) or a Certificate IV in Business Administration (BSB40515). These are usually completed through a TAFE or Registered Training Organisation (RTO).
There are many opportunities for Administration Support Officers wishing to further their career, such as completing higher-level qualifications, such as a Diploma of Business Administration (BSB50415) and working towards becoming an Office Manager or Business Manager.

Explore related qualifications

SEEK users who have worked as an Administration Support Officer have studied these qualifications.

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VIC

QLD

TAS

ACT

Certificate III in Business Administration

This qualification provides you with the skills and knowledge to complete a range of administrative roles across a range of contexts.

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See 13 institutions that offer this course in Australia and Online.

Certificate IV in Business Administration

With this qualification you will develop your administrative skills and learn to provide leadership and guidance to others.

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See 14 institutions that offer this course in Australia and Online.

Skills and experience employers are looking for

Hi there, have any of these? Add your skills directly to your SEEK Profile.

Microsoft Office

Data Entry

Time Management

Computer Literacy

Customer Service

Phone Etiquette

Office Administration

Prioritisation

Reception

Communication Skills

Skills listed in your SEEK Profile

Based on your skills, here are some roles to explore

Roles where your skills are commonly valued by employers.

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Source: SEEK job ads and SEEK Profile data

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How do Administration Support Officers rate their role?

Latest reviews from 10 Administration Support Officers surveyed on SEEK

Work-life balance

4.2

Job satisfaction

4.3

Career progression opportunities

3.1

Job security

3.7

Pay / Salary

3.4

Variety of work

3.8

Latest reviews

All

Positive

Negative

Oct 2019

The unsung heroes in an Admin Support Officer's role

Reviewer's Qualification

Bachelor of Business Management

Experience

1 – 4 years

Organisation size

Medium (20-199 employees)

Specialisation

International Education

The good things

Being in the role for not such a long time may not be financial rewaarding however to see that you able to put smile and on each client's faces whenever you render assistance to them is priceless. Be...

The challenges

An eye to see every circumstances in a bigger picture, an active and readily available ears to listen to your customer, acceptance of any shortcomings with the objective to reduce or avoid the inciden...

Nov 2018

I enjoy working in the areas of disability & child welfare.

Reviewer's Qualification

Certificate IV in Youth Work

Experience

1 – 4 years

Organisation size

Large (200+ employees)

Specialisation

Front counter & switchboard

The good things

Rewarding to assist staff, clients & families of clients. Good variety of work, ability to work with not too much supervision, I work with a fantastic team. Pay is good.

The challenges

Sometimes it's challenging as I need to update my computer skills/software knowledge. Sometimes families of client's or client's behaviour can be confronting.

Source: SEEK Role Reviews