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Administration Support Officer

Provide administrative support to senior and executive staff within an organisation.

What's it like to be an Administration Support Officer?

Administration Support Officers provide secretarial, administrative and reception support to senior and executive staff within organisations, in addition to supporting office staff and general employees. Administration Support Officers are an essential part of many organisations, and individuals who have excellent communication and interpersonal skills make ideal employees.

Administration Support Officer

Tasks and duties

  • Responding to incoming phone, email or in-person queries from employees and clients in a timely and professional manner.
  • Providing administrative support as required, including organising meetings and appointments, maintaining filing systems, managing office supplies and data entry.
  • Updating office policies and adhering to broader agency policies and procedures.
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Usually Administration Support officers work weekdays between the hours of 8.30am – 6pm. It is common to be employed within a variety of settings such as education, healthcare, private business, industry and the not-for-profit sector.

What can I earn as an Administration Support Officer?

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Latest Administration Support Officer jobs on SEEK

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Source: Full time annual package based on job ad data.

How to become an Administration Support Officer


SEEK Learning
While formal qualifications are not required to become an Administration Support Officer, relevant training may be highly regarded by employers

  1. Consider undertaking a certificate-level qualification in business, such as a Certificate III in Business Administration (BSB30120) or a Certificate IV in Business Administration (BSB40120). These are usually completed through a TAFE or Registered Training Organisation (RTO).
  2. There are many opportunities for Administration Support Officers wishing to further their career, such as completing higher-level qualifications, such as a Diploma of Business (Operations) (BSB50120) and working towards becoming an Office Manager or Business Manager.

Explore related qualifications

SEEK users who have worked as an Administration Support Officer have studied these qualifications.

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Certificate III in Business Administration

This qualification provides you with the skills and knowledge to complete a range of administrative roles across a range of contexts.
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Certificate III in Business Administration provider logo
Certificate III in Business Administration provider logo
Certificate III in Business Administration provider logo

Diploma of Business Administration

This qualification prepares you to work in various administrative roles including as an administration manager or office manager.
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Diploma of Business Administration provider logo
Diploma of Business Administration provider logo
Diploma of Business Administration provider logo

Certificate IV in Business Administration

With this qualification you will develop your administrative skills and learn to provide leadership and guidance to others.

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Certificate IV in Business Administration provider logo
Certificate IV in Business Administration provider logo
Certificate IV in Business Administration provider logo
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Source: SEEK job ads and SEEK Profile data

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Job market trends for Administration Support Officers
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Job opportunities

Administration Support Officer jobs on SEEK
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Jobs on SEEK right now
Source: SEEK
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Source: SEEK job ads and SEEK Role Reviews

Latest Administration Support Officer reviews

Latest reviews from 20 Administration Support Officers surveyed on SEEK
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Positive
Negative
May 2021
Great work/life balance & family friendly hours
Reviewer's Qualification
Certificate IV in Business Administration
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Medical
The good things
Family friendly hours, varied tasks, excellent working conditions
The challenges
Ability to progress into higher level roles
Read more
May 2021
Administration gives you a rewarding career and provides you with the fundamentals in the workplace
Experience
5 – 9 years
Organisation size
Large (200+ employees)
Specialisation
Administrative
The good things
I work with a large diverse group of people from all backgrounds and find that everyone is willing to provide advice
The challenges
Learning the different types of services that our organisation provides and learning legislation
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Source: SEEK Role Reviews