Dental Receptionist
Provide a first point of contact for patients at dental practices.
Job opportunities
-
Jobs in SEEK right nowJob growth
-
5-year projectionSalary
-
Typical salaryJob satisfaction
-
Job opportunities
-
Jobs in SEEK right nowSalary
-
Typical salaryJob growth
-
5-year projectionJob satisfaction
-
On this page
- What's it like to be a Dental Receptionist?
- How to become a Dental Receptionist
- Latest Dental Receptionist jobs
- Top skills and experience for Dental Receptionists
- Is Dental Receptionist the right role for you?
- Dental Receptionist role reviews
What's it like to be a Dental Receptionist?
A Dental Receptionist is usually the first point of contact within a dental clinic or dental hospital and is responsible for performing office duties or administrative support roles.
Tasks and duties
- Greet patients when they arrive at the clinic or by telephone, assist with booking appointments, confirm appointments and provide follow-up phone calls as required
- Collect and file insurance information and liaise with dental suppliers, pathology, general practitioners, radiology and other health professionals and support services.
- Assist with copying, filing and maintaining documents and dental health records.
How to become a Dental Receptionist
Formal training is not usually required to become a Dental Receptionist. However qualifications in business administration tend to be looked upon favourably by employers. Dental Receptionists with excellent computer literacy are also well regarded.
- Complete a Certificate III in Business (Administration) (BSB30120) or Certificate IV in Business (Administration) (BSB40120).
- Pursue on-the-job training and attend professional development sessions within the dentistry field.
- Dental receptionists looking to further their career may like to consider additional opportunities for study, such as a Diploma of Leadership and Management (BSB50420) or a Bachelor of Business (Management), or consider undertaking training to become a Dental Assistant.
Compare your salary
Find out how your salary compares with the average salary for Dental Receptionists.Latest Dental Receptionist jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Dental Receptionist jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Dental Receptionist employers on SEEK are looking for job seekers with expertise in the following areas. Sterilisation
Dental Assisting
Dental 4 Windows
Dentistry
Reception
Infection Control
Patient Care
Appointment Setting
Phone Etiquette
HICAPS
Source: SEEK job ads and SEEK Profile data
Did you find this helpful?
Latest Dental Receptionist reviews
Nov 2018
A Dental Receptionist is hard sometimes, but that doesn't stop me, but I wouldn't give it up!
Reviewer's QualificationCertificate III in Business
ExperienceLess than a year
Organisation sizeSmall (1-19 employees)
SpecialisationAdministration
The good thingsIf you are passionate about being a Dental Receptionist, it is a rewarding career. It feels great when you book a new Pt in for the first time especially if you are able to fit them in at their conve...
The challengesLike any other job, you face different challenges and these could be, like you get to encounter some difficult Pts. Pts calls in the last minute to say they want to cancel their appointment or some P...
Read more
Nov 2023
Customer experience in an health industry is the best way to deal with customers.
Reviewer's QualificationBachelor of Biology
Experience5 – 9 years
Organisation sizeSmall (1-19 employees)
SpecialisationHealthcare & Medical
The good thingsI’m a very organised person, scheduling appointments, setting up payment options for clients, getting all work done in the same day is the most important for me.
Working in reception I can provide a ...
The challengesThe challenge of being exposed to all kind of treatment from frustrated clients to challenging payment issues. But doing the best we can, there’s always a way to go around those situations and find a ...
Read more
Share insights on your current role.
Help people decide if your job is right for them - it only takes a few minutes.Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
