Front Office Manager
Coordinate and manage the day-to-day operations of a business.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Front Office Manager?
- How to become a Front Office Manager
- Latest Front Office Manager jobs
- Top skills and experience for Front Office Managers
- Is Front Office Manager the right role for you?
- Front Office Manager role reviews
What's it like to be a Front Office Manager?
A Front Office Manager is a senior administrative person responsible for ensuring that the day-to-day operations of an organisation or business run efficiently.
Tasks and duties
- Lead and supervise a team of administrative and clerical staff members to ensure a professional working environment and high level of customer service is provided.
- Allocate and manage budgets and resources in partnership with higher management staff members.
- Review and update processes, including office systems, customer complaints and record keeping arrangements.
How to become a Front Office Manager
There are several ways to become a Front Office Manager in Australia, but the most common way is to gain work experience in an administrative role, and to supplement this with a qualification in business or management.
- Once you have some work experience and/or qualifications (such as a Certificate III in Business (Administration) (BSB30120) or Certificate IV in Business (Administration) (BSB40120), undertake a Diploma of Business (Operations) (BSB50120) to learn how to successfully manage an office, while also gaining an understanding of business operations.
- Front office managers can further their careers by undertaking additional study, such as a Bachelor of Business Administration or a Bachelor of Business (Management). Advanced career pathways include human resources officer, executive assistant or operations manager.
Compare your salary
Find out how your salary compares with the average salary for Front Office Managers.Latest Front Office Manager jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Front Office Manager jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Front Office Manager employers on SEEK are looking for job seekers with expertise in the following areas. Front of House
Front Office Operations
Guest Experience
Front Office Management
Reception
Guest Services
Guest Satisfaction
Cash Register Operation
Professional Housekeeping
Hotel Operations
Source: SEEK job ads and SEEK Profile data
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Latest Front Office Manager reviews
Mar 2024
Keep high quality of services, promote sells including walkins and upsells, and ensure the department running in order with a reasonable cost.
Reviewer's QualificationMaster of Business
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationHospitality & Tourism
The good thingsLike all the other professionals who’s been staying in hospitality industry for years and still choose to stay, it needs a genuine enthusiasm and loving heart and mind to really want and eager to host...
The challengesAs one of the most important roles in the management team, it has a lot to take into consideration and find a balanced solution, for example, when the department is doing a good job, but the revenue i...
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Oct 2023
I love meeting people and providing excellent customer service and trying to make a positive impact on someone. My role gave me the satisfaction of a job well done even though sometimes it is hard to make everyone smile!
Reviewer's QualificationCertificate IV in Property (Real Estate)
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationReal Estate & Property
The good thingsThis was a late life change for me and I thoroughly enjoyed a change in career path. I found the role challenging and rewarding. I wanted a challenge and loved learning new skills. I would highly rec...
The challengesThe hard part was dealing with difficult owners as well as difficult tenants. I also hated that there were so many renters who you had to disappoint because there is just not enough properties to go r...
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
