24x7 Direct
    (9 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Facilities Management & Outsourced Services

    Primary location

    33 JACKSON CRES 2120 PENNANT HILLS Australia
    From humble beginnings back in 2001 running two phone lines from a converted milk bar in Ferntree Gully, we’ve grown our business one satisfied client at a time. Driven by a tireless work ethic and a genuine passion for our industry, we’ve established a reputation for being hungry, resourceful and results-focused.Today, our Melbourne CBD office houses a skilled sales force of over 100 full-time staff. We invest significant time and resources into recruiting, training and retaining every member of the 24×7 direct family, because we understand that happy, loyal staff lead to happy, loyal clients (you can read more about our team here).Source: This is an extract from the company's own website.

    Reviews overview

    3.89 ratings in total
    5
    4
    4
    1
    3
    2
    2
    2
    1
    0
    89%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends

    What’s it like working at 24x7 Direct?

    AI summary of recent reviews

    Employees at 24x7 Direct appreciate the collaborative environment, great teamwork, and supportive management. They also value the friendships among colleagues and the tempting salary of $25.26 per hour.

    However, some potential challenges include high sales targets and pressure to perform, poor training in dealing with difficult customers, frequent changes within the company, and a need for improved communication between management and teams.

    Is this AI summary useful?

    Recent reviews

    2.0
    Marketing
    Sep 2019
    Bussiness needs to engage with workers better and give higher coms as it was capped... other than that its a job to earn money not progress in your career
    The good thingsIt was a good work environment oment but crazy hours you stopped dialling for a minute you would get yelled at
    The challengesNothing really KPIs where low
    5.0
    Marketing Specialist
    May 2019
    3 to 4 years in the role, former employee
    fantastic!
    The good thingsexcellent communication and great reward for effort, collaborative management and outstanding teamwork
    The challengesnone at all, great upcoming team and a great work ethic in the company
    5.0
    Outbound call centre agent
    Nov 2017
    Less than 1 year in the role, former employee
    Overall experience is good. If you like calling around 300 people a day and saying a pitch, it is a great opportunity for you.
    The good things- great team to work with - supportive team leaders - career growth - tempting salary of $25.26 Per hour
    The challenges- hitting 12 sales a day KPI - very poor training on how to deal with abusive customers - no counsellors available
    Ratings for 24x7 Direct are shared as-is from employees in line with our community guidelines
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    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.