ALH Hotels
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    ALH Hotels
    (377 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    ALH Hotels

    Industry

    Pubs, Bars & Clubs

    Specialities

    Pubs, Bistro Dining, Entertainment, Gaming, Accommodation

    Company size

    More than 10,000

    Primary location

    Melbourne, Victoria, Australia
    At ALH, we're all about bringing people together and creating experiences locals love. As Australia's largest on-premise venue operator, with over 340 licensed venues, we offer a diverse range of hospitality experiences. This includes gaming, sports bars, bistros, restaurants, cafes, accommodation, and support office roles.As part of the Endeavour Group, we're committed to creating a more sociable future together. We're serious about having a good time while fostering a safe, inclusive, and fun place for both our team and our guests.If you love the idea of creating memorable hospitality experiences, then ALH is the place for you!

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    We’re part of a big group that caters for big dreams. You can go places within ALH and beyond.
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    Reviews overview

    2.7377 ratings in total
    5
    71
    4
    56
    3
    57
    2
    68
    1
    125
    70%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends

    What’s it like working at ALH Hotels?

    AI summary of recent reviews

    Employees value the staff discounts available at ALH Hotels and affiliated businesses, including substantial savings on food and retail purchases. The team environment is frequently praised, with colleagues described as friendly and supportive, often leading to lasting friendships. Many appreciate the fast-paced nature of the work, which provides opportunities to develop new skills, and the generally friendly customers and patrons they interact with daily.

    However, there are some potential challenges to consider. Support from upper management and operations can vary, with some employees noting communication could be strengthened. Staffing levels during busy periods may stretch teams thin, and training processes could be more structured to help new employees settle in more comfortably. Work/life balance can be demanding, particularly for managers and full-time staff working long shifts, and the workload during peak times requires good time management. Additionally, systems and equipment at some venues may benefit from modernisation to improve operational efficiency.

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    Recent reviews

    2.0
    Assistant Manager Senior
    Mar 2026
    Sydney NSW 20005 to 6 years in the role, former employee
    Not a good place to work as a full time staff member / manager.
    The good things-Discounts for yourself and family - Fast paced work environments, never boring - Opportunities for growth and learning in numerous areas
    The challenges-Minimal support from head office, ops managers & senior managers -High expectations but minimal training -Long hours, 9-12 hour days. Sometimes no breaks as a manager -No flexibility, leave rejected, punished for taking sick days /having family issues even on a weekday -Constantly understaffed & many labour cuts. Overworked & stressful job. -Systems outdated making it hard to learn & work effectively -Negative attitudes from staff as a result of the above / managements lack of support & high expectations -Customer complaints due to quality, long wait times, dirty tables. Mainly due to lack of staff - Many venues in need of repair -Salary does not match workload or the hours (45 hours but paid for 38) -Full time staff FORCED to work Christmas Day with no option, which is so inconsiderate. No value for staff or their family / wellbeing. -No recognition for hard work. Bonuses are either non eligible or minimal. Staff are called out for doing the wrong thing but never the right.
    1.0
    Senior Chef
    Feb 2026
    All Perth WALess than 1 year in the role, former employee
    Just look for a job somewhere else. Its not worth the headache.
    The good thingsNothing to enjoy here. Everything comes in frozen bags, just open them up and serve them.
    The challengesThere was no communication or support from higher-ups. They just throw you into a pit and expect you to somehow make it work. Every time there is a problem, they won’t even acknowledge it for months. Nobody cares about hygiene or cleaning here
    1.0
    Assistant Manager
    Dec 2025
    Northern QLD10 to 11 years in the role, former employee
    An unaccountable company
    The good thingsDiscounted staff card
    The challengesEverything from operations down to venue mangers No duty of care towards staff whatsoever
    Ratings for ALH Hotels are shared as-is from employees in line with our community guidelines
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