Employees at Aruma consistently highlight that working with clients and participants is the most rewarding aspect of their roles, describing them as amazing and diverse individuals. Many staff members appreciate their colleagues and the team culture, noting that like-minded people work together to create a sense of belonging. The flexibility to work from home and adjust schedules is valued, particularly by those with young families. Additionally, opportunities for professional development through subsidised courses and training programmes are available to help employees grow their skills.
However, there are some potential challenges. Some employees have noted that management practices can be difficult, with concerns about communication styles, micromanagement, and pressure from senior leadership. The work environment can be challenging at times, with some staff indicating a preference for more collaborative rather than competitive dynamics. Frequent restructures create uncertainty, and the organisation remains top-heavy despite ongoing changes. There is a heavy focus on documentation and administrative tasks, and some employees find it challenging to secure sufficient hours. Additionally, concerns have been raised about accountability and transparency in decision-making and reporting processes.